# ManageEngine ADSelfServicePlus

> Business

Canonical page: [https://chrome-stats.com/d/id731391592](https://chrome-stats.com/d/id731391592)

## Overview

- **ID:** `id731391592`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Zoho Corporation
- **Category:** Business
- **Rating:** 2.10 / 5 (74 ratings)
- **Version:** 1.7.6
- **Last updated:** 2026-06-17
- **First published:** 2013-10-30
- **Size:** 27 MB
- **Data as of:** 2026-09-04
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/manageengine-adselfserviceplus/id731391592)
- **Website:** [http://www.manageengine.com/mobile-apps/adselfservice-plus-mobile-app.html](http://www.manageengine.com/mobile-apps/adselfservice-plus-mobile-app.html)
- **Privacy policy:** [http://www.manageengine.com/privacy.html](http://www.manageengine.com/privacy.html)

## Description

ManageEngine ADSelfServicePlus Chrome extension enables enterprise users to securely reset and unlock Windows Active Directory passwords from corporate environments. It provides Self-Service Password Reset, Self-Service Unlock, Password Synchronizer, MFA, and Password Change, with cross-app synchronization for Office 365, Salesforce, Zoho, IBM AS400, HP-UX, Oracle DB, and E-Business Suite to reduce helpdesk calls and minimize downtime.

Note: This chrome extension is for corporate use only; it works only when your organization has ADSelfService Plus installed and is not intended for home users or personal email accounts.

## Rankings

- #202,472 — Overall

## Review summary

Overall, users say the ADSelfServicePlus iOS app is easy to use and, when it works, can unlock accounts or perform tasks as described. The bigger issue is reliability: frequent server connections failures, freezes, and timeouts that disrupt password resets and account actions. Additional pain points include MFA enrollment flows with hidden options, QR code scanning failures, and an outdated UI with biometric login hiccups. The app shows potential but requires major stability and UX improvements to be dependable.

### Pros

- Easy to use and simple UI.
- Useful for unlocking accounts and handling common tasks when it works.
- Some users report the app functions as described.

### Cons

- Reliability issues: freezes, timeouts, and server connection failures.
- Password reset flow is frustrating: cannot copy/paste passwords, resets are slow or fail.
- MFA enrollment/QR code problems: QR codes not recognized and enrollment options hidden.
- UI/UX problems: confusing main screen and outdated design.
- Biometric login (fingerprint) can get stuck.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id731391592)