# Yatra - Flights, Hotels & Cabs

> Flights, Hotels, Cabs & Buses

Canonical page: [https://chrome-stats.com/d/id730234679](https://chrome-stats.com/d/id730234679)

## Overview

- **ID:** `id730234679`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Yatra.com
- **Category:** Travel
- **Rating:** 4.10 / 5 (1,316 ratings)
- **Version:** 15.7.2
- **Last updated:** 2026-09-01
- **First published:** 2013-11-06
- **Size:** 263 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/yatra-flights-hotels-cabs/id730234679)
- **Privacy policy:** [http://www.yatra.com/privacy-policy.html](http://www.yatra.com/privacy-policy.html)

## Description

Yatra is India's leading travel app that lets you plan and book flights, hotels, buses, cabs, trains, and holidays from a single place. With 10M+ downloads, it offers competitive fares, extensive listings, and secure online payments for both domestic and international travel.

Key features include flight bookings with domestic and international carriers, a vast hotel network with reviews and maps, bus and cab bookings, train tickets, holiday packages, e-tickets, My Bookings with offline access, and Yatra eCash for savings. The app emphasizes ease of use, price comparisons, and flexible payment options to simplify travel planning.

## Rankings

- #51,647 — Overall

## Review summary

Across reviews, the major recurring issues are lack of accessible customer support (no live agent, automated responses), payment problems (money deducted with no booking or slow refunds), ineffective self-service tools (useless chatbot), app reliability (bugs, slow performance, OTP issues), and pricing concerns (higher rates and hidden charges). Collectively, users feel Yatra offers poor service, unresolved issues after booking, and lacks reliable channels to resolve problems. A few users report isolated hotel issues, but the dominant pattern is unresponsive support and financial/technical problems, undermining trust in the platform.

### Cons

- Inadequate customer support: no access to live agents; relies on automated systems and forms with no meaningful responses.
- Payment issues: money deducted but booking not created or canceled; refunds are slow or unresolved.
- Ineffective self-service channels: chatbot and other self-service options do not resolve issues.
- App/website reliability and usability problems: bugs, slow performance, OTP/log-in glitches, and date/coupon issues.
- Pricing and charges concerns: higher prices and hidden charges compared with competitors.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id730234679)