# Blue Shield of California

> Health & Fitness

Canonical page: [https://chrome-stats.com/d/id728293729](https://chrome-stats.com/d/id728293729)

## Overview

- **ID:** `id728293729`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Blue Shield of California
- **Category:** Health & Fitness
- **Rating:** 4.80 / 5 (21,065 ratings)
- **Version:** 12.8.0
- **Last updated:** 2026-09-19
- **First published:** 2013-10-30
- **Size:** 132 MB
- **Data as of:** 2026-09-20
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/blue-shield-of-california/id728293729)
- **Website:** [https://www.blueshieldca.com](https://www.blueshieldca.com/)
- **Privacy policy:** [https://www.blueshieldca.com/bsca/bsc/public/member/poc?urile=wcm:path:member\_content\_en/content%20root/about\_blue\_shield/privacy-and-security/mobile-privacy&page=contentpages](https://www.blueshieldca.com/bsca/bsc/public/member/poc?urile=wcm:path:member_content_en/content%20root/about_blue_shield/privacy-and-security/mobile-privacy&page=contentpages)

## Description

Blue Shield of California app brings your health care to your fingertips. View your personalized dashboard, display and share your ID card, search for doctors and facilities, and track claims and plan usage from anywhere. Access plan documents, including the Evidence of Coverage (EOC), and manage benefits with ease.

Key features include paying premiums, managing family members, finding urgent care, and quick sign-in with Touch ID on compatible devices. This app is for Blue Shield of California and Blue Shield Promise members in California, providing 24/7 access to essential health plan information and discounts on dental, vision, and pharmacy.

## Rankings

- #11,213 — Overall

## Review summary

User reviews consistently report reliability issues with the Blue Shield of California iOS app. The most common problems are login/authentication failures, followed by frequent startup freezes/crashes or the app not opening. Updates often regress functionality, leaving the app unusable for many users. Privacy prompts and third-party data sharing raise concerns and sometimes worsen performance. Additionally, key features like deductible progress, bills, claims, and messages are often inaccessible when the app is functioning. Overall sentiment is negative.

### Cons

- Frequent login/authentication problems (verification codes looping, incorrect credentials, password reset prompts, and Face ID issues) that prevent access.
- App startup failures: frequent freezes, crashes, or the app won’t launch at all.
- Post-update regressions: updates that break functionality or prevent opening the app.
- Privacy and data sharing concerns: prompts to share data with third parties and facial recognition features that can cause failures, plus tracking cookies.
- Inaccessible core information: deductible progress, bills/claims/messages often unavailable when the app is supposed to work.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id728293729)