# Phone.com

> Business

Canonical page: [https://chrome-stats.com/d/id727705029](https://chrome-stats.com/d/id727705029)

## Overview

- **ID:** `id727705029`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Phone.com, Inc.
- **Category:** Business
- **Rating:** 4.40 / 5 (234 ratings)
- **Version:** 6.2.3
- **Last updated:** 2026-09-19
- **First published:** 2016-09-10
- **Size:** 212 MB
- **Data as of:** 2026-09-22
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/phone-com/id727705029)
- **Privacy policy:** [https://www.phone.com/privacy-policy/](https://www.phone.com/privacy-policy/)

## Description

Phone.com for iOS turns your iPhone into a business phone system, bringing cloud communications to your pocket. Sign in to your Phone.com account and stay connected 24/7 with calls over data or Wi-Fi, and a dedicated business inbox.

With features like visual voicemail, SMS using your business numbers, scheduling messages, auto-responders, and robust call blocking, you can stay agile and responsive anywhere. This extension helps modern workers never miss a call or text again.

## Rankings

- #100,410 — Overall

## Review summary

Reviewers are split: some commend Phone.com's feature set, ease of use, and scalability; many others report reliability and stability issues, poor support, and confusing UI. The top recurring pain points are unreliable calls, frequent app bugs, and inconsistent assistance, while a subset of users still experiences positive support and effective business features.

### Pros

- Reliable business features when it works (call routing, voicemail-to-email, fax integration, and video conferencing).
- Easy to use with a clean interface.
- Scales well for growing teams with flexible, reasonably priced plans.
- Some users report responsive, helpful customer support.

### Cons

- Unreliable call quality: frequent failures to connect, dropped calls, or calls that don’t ring through.
- Chronic app instability: crashes, freezes, frequent logouts after 24 hours, and repeated reinstallations.
- Inconsistent or slow customer support, with some users unhappy about responsiveness or outsourcing.
- Outdated or hard-to-navigate UI/ confusing configuration and notification issues.
- In-call UI glitches: screen going dark, screens flashing, or keypad options disappearing.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id727705029)