# RIU Hotels & Resorts

> RIU guest info

Canonical page: [https://chrome-stats.com/d/id725472344](https://chrome-stats.com/d/id725472344)

## Overview

- **ID:** `id725472344`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Riu Hotels & Resorts
- **Category:** Travel
- **Rating:** 4.90 / 5 (26,813 ratings)
- **Version:** 5.46.1
- **Last updated:** 2026-09-14
- **First published:** 2013-10-30
- **Size:** 156 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/riu-hotels-resorts/id725472344)
- **Privacy policy:** [https://www.riu.com/privacy](https://www.riu.com/privacy)

## Description

The RIU Hotels & Resorts extension puts vacation planning in the palm of your hand. Quickly browse destinations, book stays, and manage reservations directly from your device.

From hotel information, activity schedules, and menus to direct messaging with reception, spa bookings, dining reservations, and exclusive RIU Class benefits, this extension streamlines your stay and loyalty rewards.

## Rankings

- #9,406 — Overall
- #15 — pitch shift
- #27 — hotels
- #83 — stay

## Review summary

Reviewers cite the app’s convenience for online check-in, reservations, and service requests, and some find it easy to use. However, reliability issues (crashes/not loading), hard-to-use reservation flows, and poor UI/UX (low contrast, small fonts, navigation challenges, and language limitations) undermine its usefulness at RIU properties.

### Pros

- Convenience: online check-in, restaurant reservations, and service requests (room service/housekeeping) from the app.
- Generally easy to use for reservations.
- Helps organize activities and dining during the stay without needing to visit the front desk.

### Cons

- Reliability/stability problems: frequent crashes or the app not loading (reported as functioning only 20% of the time or not at all).
- Reservation features can be unreliable or hard to use at times (difficulty booking restaurant reservations at a resort).
- Poor UI/UX and accessibility: low contrast design, difficult navigation, and outdated/incomplete content; small font and inability to adjust size.
- Language/localization issues in menus (e.g., restaurant menus showing only Spanish) in some locations.

## Similar extensions and apps

- [Riu Partner Club](https://chrome-stats.com/d/id1246275438)
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- [Central de Reservas App](https://chrome-stats.com/d/id595597541) — 4.90 / 5
- [Barceló Hotel Group](https://chrome-stats.com/d/id670874621) — 4.40 / 5
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- [Oasis Hotels & Resorts](https://chrome-stats.com/d/id1448545579) — 2.00 / 5
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- [Salobre Hotel Resort](https://chrome-stats.com/d/id1665636769) — 5.00 / 5
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Source: [Chrome-Stats](https://chrome-stats.com/d/id725472344)