# Booksy for Customers

> Book self-care in seconds

Canonical page: [https://chrome-stats.com/d/id723961236](https://chrome-stats.com/d/id723961236)

## Overview

- **ID:** `id723961236`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Booksy
- **Category:** Lifestyle
- **Rating:** 4.90 / 5 (856,476 ratings)
- **Version:** 26.09.1101
- **Last updated:** 2026-09-15
- **First published:** 2013-10-21
- **Size:** 225 MB
- **Data as of:** 2026-09-17
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/booksy-for-customers/id723961236)
- **Website:** [https://booksy.com/en-us/](https://booksy.com/en-us/)
- **Privacy policy:** [https://booksy.com/en-us/p/privacy](https://booksy.com/en-us/p/privacy)

## Description

Booksy for Customers is a Chrome extension that lets you book beauty and wellness appointments in seconds, on your schedule. Discover nearby barbers, nail techs, hairstylists, massage therapists, and more, with real-time availability and verified reviews.

With 24/7 scheduling, easy rescheduling, automatic reminders, secure in-app payments, and exclusive local offers, you can rebook in a couple clicks and never miss an appointment. It's designed to help you prioritize you—tap to book your next self-care session.

## Rankings

- #465 — Overall
- #4 — booking
- #45 — customer

## Review summary

Users praise Booksy for its ease of use and wide service options, along with positive experiences with many providers. However, frequent complaints focus on refunds and cancellation charges, mismanaged appointments, questionable listings, calendar/time-zone mismatches, and notification bugs, which collectively undermine trust and scheduling reliability for some customers.

### Pros

- Easy to use and convenient booking flow.
- Broad range of services and providers with many options.
- Generally high-quality results from skilled professionals.

### Cons

- Refund delays and cancellation fee disputes due to unclear policies.
- Appointment mismanagement: incorrect no-shows or staff unaware of bookings.
- Trust/verification issues: fake listings or non-existent addresses.
- Calendar/time zone input issues leading to missed or off-schedule appointments.
- Notification clutter or bugs (unwanted updates and badge counts).

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Source: [Chrome-Stats](https://chrome-stats.com/d/id723961236)