# MyLABlue

> Medical

Canonical page: [https://chrome-stats.com/d/id714463811](https://chrome-stats.com/d/id714463811)

## Overview

- **ID:** `id714463811`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Blue Cross and Blue Shield of Louisiana
- **Category:** Medical
- **Rating:** 4.00 / 5 (326 ratings)
- **Version:** 11.5.1
- **Last updated:** 2025-09-12
- **First published:** 2013-10-01
- **Size:** 172 MB
- **Data as of:** 2026-09-19
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/mylablue/id714463811)
- **Website:** [https://www.lablue.com](https://www.lablue.com/)
- **Privacy policy:** [https://my.lablue.com/MyChart/Authentication/Login/StandardFile?option=HlthPrivacy&mobile=1](https://my.lablue.com/MyChart/Authentication/Login/StandardFile?option=HlthPrivacy&mobile=1)

## Description

MyLABlue – Your Louisiana Blue health insurance information, Simplified. Access your Louisiana Blue health insurance details faster and easier than ever with MyLABlue, powered by MyChart. Stay informed and in control of your health with one secure, convenient app.

What You Can Do with MyLABlue:
- Connect with Support: Send secure messages with a Louisiana Blue representative.
- Check Prior-Authorizations: See where your requests stands and what’s next.
- Track your activity: View claims, benefits and deductibles — all in one place.
- Estimate Costs: Get upfront, personalized estimates for medical care.
- Share Access: Instantly give family or caregivers access to your health info.
- Find Providers: Search in-network doctors and download your digital ID card anytime.
- Stay Healthy: Upload health and fitness data, including data from the Apple Health app.

MyLABlue makes managing your care simple, secure and stress-free.

Download MyLABlue today and take charge of your health coverage—anytime, anywhere.

## Rankings

- #91,644 — Overall

## Review summary

Users praise the MyLABlue app for its ease of use, wealth of information, and features like the ID card and MyChart integration, which make managing care, benefits, and deductible status convenient. However, many reviews highlight persistent reliability and performance problems, with the app often loading poorly, freezing, or redirecting to the website. Other frequent concerns include difficulty finding medication coverage and pre-authorization details, issues with ID cards and Apple Wallet, and slow or unresponsive customer support. Overall, strong usability is undercut by stability, functionality, and support gaps.

### Pros

- Very easy to use and the app's design is smooth and user-friendly.
- A lot of information is accessible in one place (care, benefits, deductible status).
- ID card feature is convenient (with MyChart integration).
- Clear view of benefits and deductible status, reducing guesswork.
- Redesign and MyChart integration improve usability.

### Cons

- Reliability issues: app crashes, freezes, and loads poorly across updates.
- App largely functions as a BCBSLA web wrapper with limited native features.
- Difficult to find medication coverage, pre-authorization options, and cost details.
- ID cards saving to Apple Wallet can fail or show outdated/duplicate cards.
- Poor customer support and long hold times; slow responses to in-app issues.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id714463811)