# MobileXRM

> Business

Canonical page: [https://chrome-stats.com/d/id703740724](https://chrome-stats.com/d/id703740724)

## Overview

- **ID:** `id703740724`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** CAR Research XRM
- **Category:** Business
- **Rating:** 2.20 / 5 (45 ratings)
- **Version:** 1.104.25
- **Last updated:** 2023-12-21
- **First published:** 2013-09-17
- **Size:** 31 MB
- **Data as of:** 2026-09-22
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/mobilexrm/id703740724)
- **Privacy policy:** [https://www.autoloop.com/PrivacyStatementMobileApplications2018-1/](https://www.autoloop.com/PrivacyStatementMobileApplications2018-1/)

## Description

MobileXRM is designed specifically for Smart Phones and the mobile platform and enables dealership users to stay connected and sell on the go. It has many of the key functionalities of CAR-Research's CRM, all in the palm of the hand and entirely mobile. MobileXRM provides instant access to real-time Customer Data, Inventory, Follow-ups, Internet Leads and more. It enables Real-time opportunity measurement including; How many Internet Leads, Emails, Appointments, Sales Process, etc. It completely unchains the user from their desk.

## Rankings

- #241,408 — Overall

## Review summary

MobileXRM shows strong value when it runs: DL and VIN scanning helps load customers quickly, and on-the-go CRM tools (including Follow Up Manager) improve flexibility and organization on the lot. Users also report the app offers more capabilities than some competitors and keeps them productive away from a computer. However, reliability is a major concern: frequent crashes, blank screens, and cases where the app won’t open; users often must reinstall to fix issues; the UI feels outdated and there are feature gaps like notes and texting.

### Pros

- DL and VIN scanning are powerful features that work well, especially after updates.
- Excellent on-the-go usability that helps load customers, scan, and follow up without always returning to a computer.
- Follow Up Manager and other CRM tools help stay organized and speed up the sales process.
- Overall feature set provides more capabilities than some competing CRMs, improving dealership workflows.

### Cons

- Frequent crashes, blank screens, and the app often won’t open, making it unreliable.
- Requires deleting and reinstalling to fix issues, with some users reporting data loss or persistent instability.
- Clunky, antiquated UI with poor keyboard scaling and convoluted navigation across screens.
- Missing or limited functionality (e.g., cannot always leave notes on profiles; texting limitations; problematic email flows) and general usability gaps.
- Slow update cadence and inconsistent performance across iOS devices, delaying fixes and improvements.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id703740724)