# Carroll EMC

> Utilities

Canonical page: [https://chrome-stats.com/d/id699720358](https://chrome-stats.com/d/id699720358)

## Overview

- **ID:** `id699720358`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** The Carroll Electric Membership Corporation
- **Category:** Utilities
- **Rating:** 1.80 / 5 (28 ratings)
- **Version:** 1.697.0039
- **Last updated:** 2025-09-29
- **First published:** 2013-09-14
- **Size:** 174 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/carroll-emc/id699720358)
- **Privacy policy:** [https://billing.cemc.com/privacy-policy.html](https://billing.cemc.com/privacy-policy.html)

## Description

Our mobile app is designed to give you fast, secure account access so you can easily manage your account details, view your bill and your account balance, make payments and find payment locations, schedule alerts and reminders, and stay connected with us via Facebook and Twitter. Nearly everything you can do from our “Member Service Portal” can now be handled instantly whether you’re at home or on the go.

## Rankings

- #317,999 — Overall

## Review summary

Users report significant reliability issues with the Carroll EMC iOS app after the latest update, including crashes, login failures (including Face ID loops), and broken in-app payments or reloads. Some users are forced to pay online or via the web. Update prompts and compatibility notices worsen the experience. While the app offers useful usage monitoring, bill viewing, and alerts, instability dominates reviews, with many preferring the old app or online methods.

### Pros

- Usage monitoring features help users track and reduce energy usage.
- In-app bill viewing and payment capability.
- Alerts for usage and billing help users manage consumption.

### Cons

- Frequent crashes and the app won't open, especially after updates.
- Login/authentication issues including crashes during login and biometric (Face ID) problems.
- In-app payment/reload functionality is broken or unavailable, making bill payment less convenient.
- Update/compatibility problems causing prompts to update or not be compatible with devices.
- Push notifications/alerts no longer work for some users.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id699720358)