# SwannView Link.

> Utilities

Canonical page: [https://chrome-stats.com/d/id689605065](https://chrome-stats.com/d/id689605065)

## Overview

- **ID:** `id689605065`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Swann Communications Pty Ltd
- **Category:** Utilities
- **Rating:** 1.90 / 5 (369 ratings)
- **Version:** 2.2.17
- **Last updated:** 2017-05-20
- **First published:** 2013-08-28
- **Size:** 30 MB
- **Data as of:** 2026-09-04
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/swannview-link/id689605065)
- **Privacy policy:** [http://www.swann.com/privacy/](http://www.swann.com/privacy/)

## Description

SwannView Link is a mobile app that enables live viewing of Swann NVR/DVR feeds on iPhone or iPad. It supports multi-camera layouts (up to 16 channels), playback of stored recordings, and remote PTZ control. You can configure many settings from your device, capture video or still images, and save them to your device’s photo library. 

Note that some features may be degraded on older DVRs or hardware. The app works with a wide range of Swann models, and uses 3G/4G or WiFi streams. For the latest manual and model compatibility, visit support.swann.com, and for assistance contact tech@swann.com.

## Rankings

- #115,765 — Overall

## Review summary

Users widely report that SwannView Link is unreliable on iOS. The most recurring issues are login/open failed errors, app crashes, and long load times that prevent viewing cameras remotely. Updates and iOS changes often worsen the situation, breaking compatibility and causing disconnects. Remote viewing is inconsistent, with delays over mobile networks. Customer support is frequently criticized as unhelpful. A small number note that live view works and the app was once easier to use, but overall reliability is the core concern.

### Pros

- Live camera viewing works when the app is functioning.
- Historically easy to use (older versions were reportedly user-friendly).

### Cons

- Frequent login/authentication failures and 'open failed' errors prevent access to cameras.
- App crashes or freezes frequently, making it unreliable.
- Updates and iOS changes disrupt functionality and cause compatibility issues.
- Remote viewing is unreliable with delays or timeouts over mobile networks.
- Poor customer support and unresponsiveness to issues.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id689605065)