# Verizon Roadside Assistance

> Travel

Canonical page: [https://chrome-stats.com/d/id689517171](https://chrome-stats.com/d/id689517171)

## Overview

- **ID:** `id689517171`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Signature Motor Club, Inc.
- **Category:** Travel
- **Rating:** 4.40 / 5 (5,492 ratings)
- **Version:** 18.2
- **Last updated:** 2026-02-06
- **First published:** 2013-08-29
- **Size:** 837 KB
- **Data as of:** 2026-09-25
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/verizon-roadside-assistance/id689517171)
- **Privacy policy:** [https://www.roadsidemobile.com/tac/privacy](https://www.roadsidemobile.com/tac/privacy)

## Description

Verizon Roadside Assistance is a mobile app for Verizon customers that delivers 24/7 emergency roadside service. It makes requesting help faster and more accurate by using GPS to locate your vehicle and a guided dialogue to diagnose the issue and request the right service.

The app is free to use with Verizon Roadside Assistance, and your membership confirms eligibility for roadside support under your plan. It supports help for mechanical issues, flat tires, dead batteries, lockouts, and more, with real-time service status and ETA.

## Rankings

- #25,480 — Overall

## Review summary

Most reviews praise the app’s ease of use and usefulness in emergencies, with some responders being fast and the ability to track progress. However, widespread reliability problems—long waits, late/tow cancellations, weak communication, and an app that often redirects to a website—dominate negative feedback. Language barriers and billing/receipts issues further undermine trust. Overall, it’s inexpensive and helpful when it works, but reliability and support are recurring concerns.

### Pros

- Easy to use app/interface
- Helpful in emergencies and provides peace of mind
- Some responders are fast and professional
- Tracking the technician and getting updates in the app
- Low monthly cost compared to alternatives (as mentioned by some users)

### Cons

- Long wait times and unreliable ETA/delays
- App frequently redirects to a website or is not functional
- Poor customer service and communication, including language barriers and overseas call centers
- Inconsistent or inaccurate tracking/dispatch information (ETA updates often incorrect)
- Vehicle management and billing issues (cannot add a vehicle; missing or delayed receipts)

## Similar extensions and apps

- [AARP Roadside Assistance](https://chrome-stats.com/d/id647759413) — 3.90 / 5
- [Roadside Assist](https://chrome-stats.com/d/id6741323457) — 5.00 / 5
- [Encompass Roadside Assistance](https://chrome-stats.com/d/id839687927) — 4.20 / 5
- [Road Runner! Roadside Lifeline](https://chrome-stats.com/d/id6504629477) — 3.00 / 5
- [Motor Club](https://chrome-stats.com/d/id334481976) — 3.90 / 5
- [Quest Roadside](https://chrome-stats.com/d/id1224625208)
- [Roadside Assistance](https://chrome-stats.com/d/id6514324513) — 2.00 / 5
- [D&L Roadside Guardian](https://chrome-stats.com/d/id6759535867)
- [Vantage Point Assist](https://chrome-stats.com/d/id6737562732)
- [I NEED ROADSIDE](https://chrome-stats.com/d/id6796907651) — 5.00 / 5
- [RoadHelps](https://chrome-stats.com/d/id6748717052) — 3.00 / 5
- [Res-Q Consumer](https://chrome-stats.com/d/id6761429579)

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Source: [Chrome-Stats](https://chrome-stats.com/d/id689517171)