# ENCOMPASS® ELD

> ELD MANDATE & HOURS OF SERVICE

Canonical page: [https://chrome-stats.com/d/id684247624](https://chrome-stats.com/d/id684247624)

## Overview

- **ID:** `id684247624`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** J. J. Keller & Associates, Inc.
- **Category:** Business
- **Rating:** 4.00 / 5 (925 ratings)
- **Version:** 3.9698.350
- **Last updated:** 2026-08-14
- **First published:** 2013-11-14
- **Size:** 39 MB
- **Data as of:** 2026-09-20
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/encompass-eld/id684247624)
- **Website:** [http://www.jjkeller.com/elogs](http://www.jjkeller.com/elogs)
- **Privacy policy:** [http://www.jjkeller.com/privacy](http://www.jjkeller.com/privacy)

## Description

The ENCOMPASS® ELD app is the industry’s simplest, flexible, and affordable driver electronic log. It replaces paper logs by electronically capturing hours-of-service (HOS) duty status and presents data in a driver-friendly interface. The solution is FMCSA mandate-compliant, supports Class 1-8 vehicles, and integrates with a back-office portal for auditing, reporting, and recordkeeping. It can work with J. J. Keller hardware or the driver's own device, using a hardline adapter and Bluetooth to iPhone or iPad.

Key features include real-time HOS compliance alerts, US60/70, Oil Field, Canadian cycles, and other rule sets; roadside inspection mode; EDVIRs with photo capture; mobile messaging; team driving; exempt logging; border crossing; and optional add-ons such as Dash Cam Pro. The product provides 24/7 driver support and dedicated company support, along with OTA regulatory updates and extensive training resources.

## Rankings

- #60,408 — Overall

## Review summary

ENCOMPASS ELD for iOS receives mixed-to-poor reviews centered on reliability and accuracy. Users report frequent crashes, auto-logout, and incorrect duty/status changes that disrupt logs and driving hours. Many complain that logs fail to update properly, can't be certified, and hours miscalculate, sometimes violating FMCSA timing rules. Updates often introduce new issues; login, activation, and periodic app outages are common, and support responses are slow. A few reviewers note navigability and that it’s sometimes better on iOS than Android, but reliability remains the main issue.

### Pros

- Well designed and easily navigated UI.
- Relatively straightforward to use on iOS.
- Some users feel it’s better on iOS than Android.

### Cons

- Frequent crashes and stability issues, especially after updates.
- Random logouts and automatic status changes that misreport duty hours.
- Logs fail to update properly or can't be certified, causing incorrect hours and miles.
- Poor or slow customer support with delayed resolutions.
- Login/activation/update problems, including the app not opening or requiring reinstall.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id684247624)