# Trip.com: Book Flights, Hotels

> Car Rentals & Holiday Deals

Canonical page: [https://chrome-stats.com/d/id681752345](https://chrome-stats.com/d/id681752345)

## Overview

- **ID:** `id681752345`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Trip.com Travel Singapore Pte. Ltd.
- **Category:** Travel
- **Rating:** 4.60 / 5 (37,374 ratings)
- **Version:** 8.57.2
- **Last updated:** 2026-09-11
- **First published:** 2013-08-05
- **Size:** 179 MB
- **Data as of:** 2026-09-17
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/trip-com-book-flights-hotels/id681752345)
- **Website:** [https://www.trip.com/pages/appdownload/](https://www.trip.com/pages/appdownload/)
- **Privacy policy:** [https://pages.trip.com/service-guideline/privacy-policy-en-xx.html](https://pages.trip.com/service-guideline/privacy-policy-en-xx.html)

## Description

Welcome to your all-in-one travel app! Trip.com makes planning your next holiday simple—thousands of flight routes and hotels, plus car hire, tours, e-sim, and travel insurance. Enjoy app-only discounts, price alerts, live status updates, and a Trustpilot rating of 'Great' to book with confidence.

Book with top brands like British Airways, Virgin Atlantic, EasyJet, Hilton, Marriott, and Premier Inn. We also offer UK and global rail tickets, flexible flight cancellations, and price-matching hotels. With multiple payment options (Amex, PayPal, Google Pay, Apple Pay) and 24/7 English-speaking support, Trip.com helps you plan your next adventure—download now.

## Rankings

- #7,803 — Overall
- #5 — booking
- #16 — travel
- #24 — hotels
- #29 — flight
- #35 — gpt store

## Review summary

Users largely praise Trip.com for being easy to use, offering cheap prices, and delivering a smooth booking experience, with some noting its usefulness for international travelers. However, recurrent issues across reviews include poor customer support and slow refunds, pricing inconsistencies and alleged loyalty-based price differences, difficulties with cancellations or changes, and various app/payment bugs and account suspensions. Overall, strong positives around usability and pricing contrast with frequent complaints about service reliability and technical problems.

### Pros

- Easy to use and user-friendly interface.
- Smooth/seamless booking process.
- Competitive prices and discounts.
- Helpful for international travelers (notably in China).
- Widely regarded as a leading travel app for booking flights and hotels.

### Cons

- Poor, unresponsive customer support and slow refunds with unresolved issues.
- Pricing inconsistencies and alleged loyalty-based price differences; potential hidden charges.
- Difficulties with cancellations/changes and incorrect bookings, refunds not honored.
- App/payment bugs and UI/technical issues (data loss during entry, card linking problems, device-specific bugs).
- Account suspensions/ban risks and restrictions after refunds or chargebacks.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id681752345)