# DuokeAI

> AI Customer Service Assistant

Canonical page: [https://chrome-stats.com/d/id6774200876](https://chrome-stats.com/d/id6774200876)

## Overview

- **ID:** `id6774200876`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Duoke
- **Category:** Productivity
- **Version:** 1.0.20
- **Last updated:** 2026-09-20
- **First published:** 2026-07-16
- **Size:** 73 MB
- **Data as of:** 2026-09-23
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/duokeai/id6774200876)
- **Privacy policy:** [https://www.duoke.com/privacyPolicy.html](https://www.duoke.com/privacyPolicy.html)

## Description

Detailed Description

Duoke AI is an AI-powered customer service system by Dianxiaomi, built for e-commerce sellers worldwide. Powered by a proprietary Multi-Agent architecture and Skill Engine, Duoke AI autonomously learns business knowledge and handles customer inquiries, order follow-ups, and after-sales service — providing always-on intelligent support around the clock. 
It supports unified message management across multiple leading e-commerce marketplaces and social commerce channels, with smart order tracking, multilingual translation, and data analytics to help sellers boost service efficiency and customer satisfaction.
With Duoke AI, you can:

• 24/7 AI Customer Service 
Automatically handles pre-sale inquiries, order lookups, logistics tracking, and after-sales requests, keeping your support online around the clock.

• Multi-Agent Architecture 
An agent-based collaboration framework enables intelligent decision-making and task execution across complex service scenarios.

•Skill Engine 
Continuously captures business knowledge and best practices, allowing AI service capabilities to evolve and improve over time.

•Data Analytics & Service Insights
AI-driven analysis of refunds, negative reviews, and service data to inform smarter customer service and business decisions.

•Multi-Platform Message Aggregation 
Centrally manages customer messages across multiple e-commerce and social platforms, improving team collaboration and response efficiency.

•130+ Language Real-Time Translation 
Supports instant two-way translation across 130+ languages, helping sellers serve global customers with ease.

•Smart Order Follow-Up & Marketing 
Automatically executes payment reminders, order nudges, and follow-up actions to increase conversion rates and drive repeat purchases.

## Rankings

- #1,494,775 — Overall

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Source: [Chrome-Stats](https://chrome-stats.com/d/id6774200876)