# EI Sales CRM

> Chats, AI Replies & Orders

Canonical page: [https://chrome-stats.com/d/id6773461865](https://chrome-stats.com/d/id6773461865)

## Overview

- **ID:** `id6773461865`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Exotic India
- **Category:** Business
- **Version:** 1.0.9
- **Last updated:** 2026-06-05
- **First published:** 2026-06-05
- **Size:** 33 MB
- **Data as of:** 2026-09-23
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/ei-sales-crm/id6773461865)
- **Website:** [https://www.exoticindia.com](https://www.exoticindia.com/)
- **Privacy policy:** [https://www.exoticindia.com/privacy/](https://www.exoticindia.com/privacy/)

## Description

The mobile companion to Exotic India's CRM - live WhatsApp chats, AI-assisted replies, admin orders, payment links, and team reports on the go.

Exotic India CRM — Mobile

The on-the-go companion to the Exotic India customer support and sales desk. Built for the team — admins, leaders, salespeople — to keep conversations moving from anywhere.

WHATSAPP-FIRST CHATS
• Read and reply to customer WhatsApp threads in real time
• Multi-currency price quoting INR, USD, EUR, GBP, AED and more
• Attach photos and PDFs from your phone — they reach customers via WATI
• Quick replies, internal notes, and AI-suggested drafts
• In-app preview for images and documents — no jumping out to the browser

AI THAT WORKS WITH YOU
• Per-chat AI killswitch — start AI replies on a specific thread when you step away
• Org-wide AI bulk toggle for admins
• AI-extract from chat: one tap fills the admin order form with name, address, items and currency from the recent messages
• AI drafts on demand for your next reply

ORDERS & PAYMENTS
• Place admin orders with itemised pricing, discounts, coupons and shipping address
• 7 payment modes including COD, UPI, online, PayPal, Stripe
• Razorpay payment links and QR codes in 8 currencies — send to customers in their language
• Customer order history auto-loaded from exoticindia.com for context

CATALOG ON HAND
• Product Lookup — search by item code HK001, OZZ702, etc and get live INR - USD price, stock status, and an FX table for international customers
• Insert a WhatsApp-ready price summary into your reply in two taps

TEAM CONTROL
• User management for admins — invite teammates, assign roles, toggle access
• Integration status panel — see at a glance which third-party services are connected
• Role-based UI: salespeople see their own chats; leaders see their department; admins see everything
• Pin chats, mark unread, swipe to solve

DASHBOARD & REPORTS
• Today snapshot — new leads, unread chats, open tickets
• Custom date-range reports filtered by user, department or country
• Auto-reply rate, FRT, resolution rate, revenue per agent
• Real-time KPIs across the whole sales floor

PRIVATE BY DESIGN
• Login required - only authorised Exotic India team members can access
• All traffic over HTTPS
• Customer data stays on your CRM servers

This app is an internal tool for Exotic India team members. Customer data is governed by our privacy policy at exoticindia.com/privacy.

## Rankings

- #1,117,410 — Overall

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Source: [Chrome-Stats](https://chrome-stats.com/d/id6773461865)