# Orbit By NavyBits

> Customer Support for Agents

Canonical page: [https://chrome-stats.com/d/id6769361085](https://chrome-stats.com/d/id6769361085)

## Overview

- **ID:** `id6769361085`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** NavyBits
- **Category:** Business
- **Rating:** 5.00 / 5 (1 ratings)
- **Version:** 1.3.4
- **Last updated:** 2026-09-03
- **First published:** 2026-06-09
- **Size:** 51 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Apple App Store](https://apps.apple.com/lb/app/orbit-by-navybits/id6769361085)
- **Privacy policy:** [https://www.navybits.com/orbit-mobile-app-privacy-policy](https://www.navybits.com/orbit-mobile-app-privacy-policy)

## Description

Orbit is the mobile workspace for customer support agents. Stay connected to your team, respond to customers faster, and manage your workload from anywhere.

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CONVERSATIONS
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• View open, pending, and resolved conversations
• Send text, images, videos, and voice messages
• Use canned responses for quick, consistent replies
• Assign and transfer conversations between agents and teams
• Live updates via push notifications and real-time sync

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CONTACTS
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• Browse and search your full contact directory
• View profiles, conversation history, and contact details
• Edit contact records from your phone

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CAMPAIGNS
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• Monitor WhatsApp campaign delivery in real time
• Track sent, delivered, read, and failed counts
• View schedules, recurrence, and campaign history

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NOTIFICATIONS
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• Push notifications for messages, assignments, transfers, and SLA breaches
• In-app notification center with read/unread management

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SECURE BY DESIGN
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• Your conversations and contacts stay on your organization's server
• Auth tokens stored in iOS Keychain — never on NavyBits servers
• Automatic session refresh keeps you signed in securely

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REQUIREMENTS
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Orbit requires a configured Orbit server operated by your organization. This is a B2B tool — contact your administrator for server access. Not a standalone consumer app.

Built by NavyBits.

## Rankings

- #883,211 — Overall

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Source: [Chrome-Stats](https://chrome-stats.com/d/id6769361085)