# Latch

> HQ

Canonical page: [https://chrome-stats.com/d/id6765819615](https://chrome-stats.com/d/id6765819615)

## Overview

- **ID:** `id6765819615`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** BLSM Systems Inc.
- **Category:** Utilities
- **Version:** 4.0.7
- **Last updated:** 2026-05-16
- **First published:** 2026-05-07
- **Size:** 3.95 MB
- **Data as of:** 2026-09-06
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/latch/id6765819615)
- **Website:** [https://www.latch-hq.com/](https://www.latch-hq.com/)
- **Privacy policy:** [https://www.latch-hq.com/privacy](https://www.latch-hq.com/privacy)

## Description

Inspections, work orders, packages, parking and notices for property teams.

Latch is the all-in-one app for everyone who lives or works in a strata-managed building - residents, managers, concierges, and on-site staff. One login, one home screen, every task you used to chase across email, phone calls, and printed notices.

FOR RESIDENTS
- Book the gym, party room, guest suite, or service elevator in seconds.
- See real-time package alerts the moment your delivery is logged at the front desk.
- Submit service requests with photos. Track status from "received" to "fixed".
- Read every building notice in one feed. No more missed AGM agendas.
- Register a guest, request a parking pass, or update your contact info from your phone.
- Pay strata fees, amenity bookings, and move-in deposits in-app.

FOR MANAGERS
- Dashboard with live KPIs across your full portfolio: open work orders, pending requests, packages awaiting pickup, today's access events, and revenue.
- Filter by building or by date range. Click any KPI to drill into the underlying records.
- Send broadcast notices targeted at a single building or a whole portfolio.
- Approve service requests and dispatch them to internal staff or external providers.
- Run inspections with structured forms and photo evidence.
- Manage your team: invite concierges and employees, set custom roles, and control which buildings each member can access.

FOR CONCIERGES AND STAFF
- Log packages with a single barcode scan and notify the resident automatically.
- Issue parking infractions and access-control passes from the front desk.
- Triage service requests: answer it, raise a work order, or route to the marketplace.
- Use the on-site SOPs library to handle anything from a leaky pipe at 2am to a difficult tenant complaint.

BUILT-IN AI ASSISTANT
Ask Lia - the Latch building assistant - anything about your property. "How many packages are waiting pickup?" "List parking infractions issued this week." "Open service requests in 4th & MacDonald." Lia answers in seconds with actionable lists and CSV export.

PRIVACY AND SECURITY
- Single sign-on for managers across multiple buildings.
- Role-based access. Residents only see their own building, staff only see what they need.
- Data is hosted in Canada. Latch never sells or shares user data.
- Push notifications are opt-in.

REQUIREMENTS
A Latch account is required. Accounts are created by the property manager. If your building uses Latch and you have not yet been invited, ask your strata council or property manager.

## Rankings

- #1,742,496 — Overall

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Source: [Chrome-Stats](https://chrome-stats.com/d/id6765819615)