# HelpDeskID

> IT Support Verification

Canonical page: [https://chrome-stats.com/d/id6762236550](https://chrome-stats.com/d/id6762236550)

## Overview

- **ID:** `id6762236550`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** SRM Systems, LLC
- **Category:** Business
- **Rating:** 5.00 / 5 (1 ratings)
- **Version:** 1.6.2
- **Last updated:** 2026-09-19
- **First published:** 2026-04-19
- **Size:** 29 MB
- **Data as of:** 2026-09-22
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/helpdeskid/id6762236550)
- **Website:** [https://helpdeskid.com](https://helpdeskid.com/)
- **Privacy policy:** [https://helpdeskid.com/privacy](https://helpdeskid.com/privacy)

## Description

HelpDeskID lets you verify your identity instantly when your IT help desk needs to confirm it's really you — before performing sensitive actions like password resets, account unlocks, or granting access.                         

When a technician from your IT team initiates a verification request, you'll receive a push notification on your iPhone. Simply tap Approve to confirm your identity, or Deny if you didn't expect the request.

HOW IT WORKS
• Your IT team sends a verification request from the HelpDeskID web portal    
• You receive an instant push notification on your iPhone                  
• Tap Approve or Deny — your IT team sees the result in real time             
• A full audit trail is kept for every verification
                                                                              
BUILT FOR SECURITY
Every verification is logged with a timestamp, the technician who initiated it, and the outcome. Your organization always has a complete record of who was verified and when.                                                           

SIMPLE TO USE
No complicated setup. Your IT administrator provides you with a server address and your login credentials. Once you're logged in, HelpDeskID runs quietly in the background and alerts you the moment a verification request comes in. 

PRIVATE & SELF-HOSTED
HelpDeskID connects to your organization's own server — your identity data never passes through third-party servers. Everything stays within your company's infrastructure.                                                  

This app requires an account provided by your IT administrator. It is not a standalone consumer app.

## Rankings

- #888,921 — Overall

## Similar extensions and apps

- [MYID Self Verify](https://chrome-stats.com/d/id1605375113) — 2.30 / 5
- [IDlayr Verify App](https://chrome-stats.com/d/id6752346911)
- [TrueID Verify](https://chrome-stats.com/d/id6504351585)
- [iD: Authenticator App](https://chrome-stats.com/d/id6478457556) — 4.50 / 5
- [ID Verification (IDsure)](https://chrome-stats.com/d/id6764580395)
- [Real Authenticator](https://chrome-stats.com/d/id6759113805) — 5.00 / 5
- [HelpDesk Viewer](https://chrome-stats.com/d/id1525998491) — 3.60 / 5
- [Jitbit Helpdesk](https://chrome-stats.com/d/id623820409) — 4.60 / 5
- [IBM Verify](https://chrome-stats.com/d/id1162190392) — 3.20 / 5
- [Okta Verify](https://chrome-stats.com/d/id490179405) — 4.80 / 5
- [ID.me Authenticator](https://chrome-stats.com/d/id1446335066) — 4.30 / 5

---

Source: [Chrome-Stats](https://chrome-stats.com/d/id6762236550)