# Matix Workspace

> AI-Powered Helpdesk

Canonical page: [https://chrome-stats.com/d/id6759857316](https://chrome-stats.com/d/id6759857316)

## Overview

- **ID:** `id6759857316`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** SISMATIX INTERNATIONAL CO FOR COMPUTER INFORMATION SYSTEM SERVICES WLL
- **Category:** Business
- **Version:** 2.2.0
- **Last updated:** 2026-09-12
- **First published:** 2026-03-05
- **Size:** 16 MB
- **Data as of:** 2026-09-22
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/matix-workspace/id6759857316)
- **Privacy policy:** [https://matixerp.com/privacy/](https://matixerp.com/privacy/)

## Description

Matix Workspace is the ultimate agent productivity app for businesses using MatixERP platform.

CONVERSATIONS
- Manage all WhatsApp customer conversations in one place
- Send text, images, voice messages and documents
- Assign conversations to team members
- Bot management and conversation control

HELPDESK
- View and manage support tickets
- Reply to customers with rich text
- Track ticket status and priorities
- Internal notes and team collaboration

BOOKINGS
- View today's appointments at a glance
- Create new bookings with a step-by-step wizard
- Manage booking status (confirm, complete, cancel)
- Filter by Today, Upcoming or Past

NOTIFICATIONS
- Real-time push notifications for new messages
- Instant alerts for ticket updates and assignments

BILINGUAL
- Full Arabic and English support
- Right-to-left interface for Arabic users

Designed for MatixERP platform users. Requires an active MatixERP account to use.

## Rankings

- #1,354,700 — Overall

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Source: [Chrome-Stats](https://chrome-stats.com/d/id6759857316)