# StartGO

> City Mobility

Canonical page: [https://chrome-stats.com/d/id6759265429](https://chrome-stats.com/d/id6759265429)

## Overview

- **ID:** `id6759265429`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Start Group Bv
- **Category:** Travel
- **Version:** 2.1.4
- **Last updated:** 2026-07-27
- **First published:** 2026-03-12
- **Size:** 109 MB
- **Data as of:** 2026-09-08
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/startgo/id6759265429)
- **Website:** [https://startgo.one](https://startgo.one/)
- **Privacy policy:** [https://www.startgo.one/privacy-policy](https://www.startgo.one/privacy-policy)

## Description

Book a ride in seconds with StartGO. Live driver tracking, upfront pricing, in-app calling, and secure cashless payments — your reliable ride across Belgium.

Two Apps, Real-Time Synchronized


Our product consists of **two real-time, synchronized apps** that are designed to work together:

1. **StartGO** (this app) – rider / passenger app  
2. **StartGO Driver** – driver app  

They share the same backend and update in real time. **The two apps must be tested together in sync;** otherwise you will not be able to proceed past certain screens (see below).

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## Why “GO Select and Pay” Is Greyed Out – and How It Becomes Active

In **StartGO** (this app), the **“GO Select and Pay”** button stays **greyed out (inactive)** until at least one driver is **online** in the **StartGO Driver** app. This is by design: we only allow booking when a driver is available to accept the trip.

- **If you only open StartGO (rider app):**  
  No driver is online → the button stays greyed out → you cannot continue to payment and the rest of the flow.

- **When it becomes active:**  
  As soon as a driver is **online** in **StartGO Driver** (after tapping **Go** on the offline screen and granting location), that driver appears as “available” in our system. The rider app then receives this in real time and **activates** the **“GO Select and Pay”** button. You can then tap it and move on to payment selection and all following screens.

**Important:** Screen transitions (booking → payment → trip status → completion) only work when both apps are used in sync: **driver online first**, then **rider requests a ride**. Please follow the steps below in order so you can see the full flow in both apps.

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## How to Test (Step-by-Step)

### Step 1 – Driver app (StartGO Driver)

- Install **StartGO Driver** on a second device (or simulator + physical device).
- Log in with this **test driver** account:
  - **Email: driver-test@startgo.pro]`
  - **Password: Qwert*09 
- When prompted, **allow location access** (required for the driver to go online and receive trips).
- You will see the **offline** screen. Tap the **Go** button to go **online**.  
  This test driver is configured with a global service area, so they will appear available to riders from your location.

### Step 2 – Rider app (StartGO – this app)

- On your review device (e.g. iPad), open **StartGO** (this app).
- Log in with this **test rider** account:
  - **Email: appletest@test.com
  - **Password: qwert*09
- Allow **location** when prompted.
- Enter a **pickup** and **dropoff** address (any valid addresses; the test driver’s area is set globally).
- Select a **vehicle type**.
- The **"GO Select and Pay"** button will now be **active** (no longer greyed out) because the driver from Step 1 is online. If it is still greyed out, ensure the driver app is open and the driver has tapped **Go** to go online and has granted location.
- Tap **"GO Select and Pay"** and choose **in-vehicle payment** (pay to the driver at the end of the trip) so you can test the full flow without entering card details. Then confirm.
- You can then follow the same trip in the **driver app** (accept trip, navigate, complete) and see all corresponding screens in the **rider app** (driver location, status, payment, completion).

### Step 3 – What you can verify

- All booking and payment screens in the rider app.  
- **In-vehicle payment** option and full trip flow.  
- Real-time sync: actions in the driver app (accept, start, complete) reflect immediately in the rider app.  
- Trip completion and, if applicable, rating/receipt screens.



## Summary


- **StartGO** and **StartGO Driver** run in real time and must be **used together**: driver online first, then rider. Without this, **“GO Select and Pay”** stays greyed out and the flow cannot continue.  



**Design (Guideline 4):** This app is designed and optimized for **iPhone** only. It is not optimized for tablet layout; on iPad it runs in iPhone compatibility mode. We ask that design and usability be evaluated on **iPhone** devices. Thank you for testing StartGO.

## Rankings

- #1,572,553 — Overall

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Source: [Chrome-Stats](https://chrome-stats.com/d/id6759265429)
