# National Car Rental

> Car Rental with Speed & Choice

Canonical page: [https://chrome-stats.com/d/id675304115](https://chrome-stats.com/d/id675304115)

## Overview

- **ID:** `id675304115`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** EAN Services, LLC
- **Category:** Travel
- **Rating:** 4.80 / 5 (225,813 ratings)
- **Version:** 6.15
- **Last updated:** 2026-07-30
- **First published:** 2013-08-01
- **Size:** 66 MB
- **Data as of:** 2026-09-04
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/national-car-rental/id675304115)
- **Website:** [https://www.nationalcar.com](https://www.nationalcar.com/)
- **Privacy policy:** [https://privacy.ehi.com/en-us/home.html](https://privacy.ehi.com/en-us/home.html)

## Description

Tap into Emerald Club power with the National Car Rental Chrome extension. It brings on-the-go control to your reservations, trip history, receipts, and location details, with profile auto-fill for speed and accuracy.

Key features include Reservation Assistance, Emerald Checkout, Emerald Club profile management, rental extensions, and a Virtual Pass for quick exits. It also supports mileage and vehicle detail viewing, progress toward the next Emerald Club tier, and 24/7 support and Roadside Assistance.

- Reservation Assistance: timely rental information
- Emerald Checkout: scan at Emerald Aisle and use a Virtual Pass
- Manage your Emerald Club profile and track tier progress
- Extend rentals with a simple date/time change
- View trips, receipts, and location details worldwide
- Access 24/7 Roadside Assistance and customer support

## Rankings

- #1,817 — Overall

## Review summary

Across reviews, the iOS National Car Rental app is plagued by sign-in failures, errors, and crashes; users report greyed login buttons, persistent sign-in problems, and inability to access past trips. Many cannot extend or modify reservations in-app and must call support, sometimes internationally. The app often redirects to the location website, reducing usefulness, and essential features (receipts sharing, easy access to member numbers, car details) have been removed or hidden. Text-message prompts irritate users. A few positives mention Emerald benefits and past ease, but reliability is the core issue.

### Cons

- Frequent sign-in/authentication problems (greyed-out login button, persistent errors, and password reset issues) across many users.
- Inability to extend or modify reservations within the app; users are often required to call support, including international lines.
- App crashes or generic 'error occurred' messages when launching or using features, with reliability issues remaining.
- App redirects users to the location's website for bookings and removal/ hiding of in-app features (receipts sharing, current car details), reducing usefulness.
- Unwanted or excessive text-message prompts despite opting out.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id675304115)