# Smartchat by Smartness

> AI Guest Communication Hub

Canonical page: [https://chrome-stats.com/d/id6751880579](https://chrome-stats.com/d/id6751880579)

## Overview

- **ID:** `id6751880579`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Smartness S.r.l.
- **Category:** Travel
- **Version:** 2.1.10
- **Last updated:** 2026-09-14
- **First published:** 2025-10-23
- **Size:** 44 MB
- **Data as of:** 2026-09-20
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/smartchat-by-smartness/id6751880579)
- **Website:** [https://www.smartness.com](https://www.smartness.com/)
- **Privacy policy:** [https://www.iubenda.com/privacy-policy/50108679](https://www.iubenda.com/privacy-policy/50108679)

## Description

Unify guest chats across WhatsApp, Airbnb, Booking.com and email. AI replies in 95+ languages, 24/7.

AI that replies to your guests—anytime, anywhere.

Smartchat helps hospitality businesses simplify guest communication. From hotels to vacation rentals, our mobile app puts AI-powered guest messaging in your pocket—so you can handle inquiries quickly and consistently, wherever you are.

KEY FEATURES

• Unified Inbox – Manage WhatsApp, Booking.com, Airbnb, and email conversations in one place.
• AI-Powered Responses – Automatically handle up to 70% of guest questions in 95+ languages.
• 24/7 Availability – Ensure instant replies, even when you or your staff are offline.
• Push Notifications – Get real-time alerts for new or urgent guest messages.
• Team Collaboration – Invite unlimited users with no extra costs.
• Adaptive Learning – The AI improves continuously as it learns your preferences.

BENEFITS

Hospitality businesses using Smartchat report:
• Significant time saved on daily communication
• Reduced operational costs
• Higher guest satisfaction and faster response times

WHO IT'S FOR

Hotels, B&Bs, vacation rentals, and property managers who want to:
• Save time with automation
• Improve guest experiences
• Reduce costs without reducing service quality

WHY SMARTCHAT

• Unlimited conversations and team members
• Flexible automation levels
• PMS integrations available
• Secure and enterprise-ready
• Automated translations for multilingual communication
• Escalation rules and ticket creation

SUBSCRIPTION REQUIRED

Smartchat requires an active Smartness subscription.
Learn more about plans and pricing at smartness.com.

## Rankings

- #1,658,670 — Overall

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Source: [Chrome-Stats](https://chrome-stats.com/d/id6751880579)