# Facetone Agent

> Business

Canonical page: [https://chrome-stats.com/d/id6749869762](https://chrome-stats.com/d/id6749869762)

## Overview

- **ID:** `id6749869762`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Safras Mohamed Mohamed Ali
- **Category:** Business
- **Version:** 1.1.46
- **Last updated:** 2026-09-05
- **First published:** 2026-02-03
- **Size:** 93 MB
- **Data as of:** 2026-09-19
- **Store listing:** [Apple App Store](https://apps.apple.com/lk/app/facetone-agent/id6749869762)
- **Website:** [https://www.facetone.com](https://www.facetone.com/)
- **Privacy policy:** [https://www.facetone.com/mobile-privacy-policy/](https://www.facetone.com/mobile-privacy-policy/)

## Description

All-in-one communication: voice calls, chat, tickets, dashboards.

Sync calls, chats, tickets & dashboards in real time—stay connected seamlessly.
Experience unified customer communication and team collaboration—anytime, anywhere with Facetone.

Facetone brings together voice, chat, messaging, tasking, and analytics into a single, easy-to-use app—empowering businesses to serve customers efficiently while staying in sync with teammates.

Why Facetone?
Omnichannel Engagement
Handle voice calls, emails, web chat, WhatsApp, Messenger, Viber, SMS, and social posts in one platform—no more switching apps. 

Smart Call Handling
Intelligent routing, tight IVR integration, customizable workflows, and call queuing make sure calls land with the right agent fast. 

Unified Tasks & Tickets
Convert interactions into support tickets or tasks, assign to the right team member, and keep everyone informed through real-time dashboards. 

All-in-One Contact Center CRM
View customer details, ticket history, past engagements—plus integrate external systems for enriched context and faster resolutions. 

Powerful Reporting & Analytics
Monitor performance with real-time dashboards, quality assurance tools, live call monitoring, supervisor consoles, and customizable reports. 

Flexible Deployment Models
Choose from cloud-hosted SaaS or fully on-premise solutions—with both designed to scale, adapt, and protect your data per your business needs. 

Designed for Modern Workforces
Get started in minutes—the browser-based virtual call center requires no hardware setup and is fully remote-friendly. 

Real Benefits for Your Business
Simplified workflows—No more tool hopping; agents work smarter in one unified interface.

Enhanced customer experience—Fast, personalized, and effective support at your fingertips.

Scalable & secure—Whether cloud or on-premise, Facetone evolves with your enterprise.

Live insights & oversight—Supervisors can coach, monitor, and improve call quality in real time.

## Rankings

- #1,021,524 — Overall

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Source: [Chrome-Stats](https://chrome-stats.com/d/id6749869762)