# Hera Omnichannel

> Productivity

Canonical page: [https://chrome-stats.com/d/id6748892952](https://chrome-stats.com/d/id6748892952)

## Overview

- **ID:** `id6748892952`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Removed
- **Publisher:** Rudi Iswanto
- **Category:** Productivity
- **Version:** 1.1.0
- **Last updated:** 2026-04-13
- **First published:** 2025-07-30
- **Size:** 30 MB
- **Data as of:** 2026-09-10
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/hera-omnichannel/id6748892952)
- **Privacy policy:** [https://heracx.ai/contact](https://heracx.ai/contact)

## Description

HERA Omnichannel App is a companion tool for businesses using the heracx.ai platform.

This app allows authorized employees and partners to:
• Manage omnichannel customer conversations (chat, email, WhatsApp, etc.)
• Monitor real-time customer interactions and satisfaction (CX metrics)
• Collaborate with team members in resolving tickets or customer issues

Access is limited to users invited by client companies subscribed to HERA/HEMA services.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id6748892952)