# HSVUTIL

> Utilities

Canonical page: [https://chrome-stats.com/d/id6745904845](https://chrome-stats.com/d/id6745904845)

## Overview

- **ID:** `id6745904845`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Huntsville Utilities
- **Category:** Utilities
- **Rating:** 2.40 / 5 (44 ratings)
- **Version:** 26.3.2
- **Last updated:** 2026-07-13
- **First published:** 2025-08-10
- **Size:** 30 MB
- **Data as of:** 2026-09-20
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/hsvutil/id6745904845)
- **Privacy policy:** [https://www.hsvutil.org/about\_hu/customer\_data\_privacy\_policy.php](https://www.hsvutil.org/about_hu/customer_data_privacy_policy.php)

## Description

HSVUTIL is a free mobile app for Huntsville Utilities (Huntsville, AL) customers. Customers can use the app to log into their MyHU account to view usage and billing, manage payments, notify customer service of account and service issues, and receive special messaging from Huntsville Utilities. As a Public Utility, we answer only to the people we serve. Decisions are based on what is best for our customers. We do not pay dividends to stockholders. Instead, we provide lower prices to our customers. 

Additional Features:
Bill & Pay:
Quickly view your current account balance and due date, manage recurring payments and
modify payment methods. You can also view bill history including PDF versions of paper bills
directly on your mobile device. Make a payment now or schedule it for a future date.
My Usage:
View energy usage graphs to identify high usage trends. Navigate graphs quickly using an
intuitive gesture based interface.
Contact Us:
Easily contact Huntsville Utilities by email or phone. You can also submit one of the
predefined messages, with the ability to include pictures and GPS coordinates.
News:
Provides a convenient way to monitor news that may affect your service such as rate
changes, outage information and upcoming events.
Updated 3/7/2025
4
Service Status:
Displays service interruption and outage information. You can report an outage directly to
Huntsville Utilities.
Maps:
Display facility and payment locations on a map interface

## Rankings

- #235,883 — Overall

## Review summary

Reviews praise the app for easy credit-card payments, the ability to view multiple accounts, outage alerts, live usage data, and better performance than the old version. However, users repeatedly report serious usability issues: persistent login/registration errors blocking access, web login works but the app does not, or errors when creating new accounts. Some frustration with not saving credentials or card details, forcing re-entry. Intrusive prompts to install the phone app disrupt usage. A notable gap is the missing daily usage rate.

### Pros

- Easy in-app payments with a credit card.
- Ability to view multiple accounts in one place and manage extensions.
- Outage notifications and live usage data.
- Password management works with iOS/autofill.
- Improved user experience vs. the old app.

### Cons

- Frequent login issues and errors preventing access; some users can log in on web but not in the app.
- Account creation errors and missing new customer account number.
- Credentials and card details not saved; require re-entry each time.
- Intrusive prompts to download a separate phone app inside the app.
- Feature gap: missing daily usage calculation rate.

## Similar extensions and apps

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- [Hartford Utilities](https://chrome-stats.com/d/id6449432365) — 3.00 / 5
- [Hoke County Utilities](https://chrome-stats.com/d/id6443437746) — 2.30 / 5
- [MyHBPW](https://chrome-stats.com/d/id1452100988) — 4.70 / 5
- [USMS](https://chrome-stats.com/d/id1625804307) — 1.30 / 5
- [My Utility Account - Mobile](https://chrome-stats.com/d/id1447552942) — 4.50 / 5

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Source: [Chrome-Stats](https://chrome-stats.com/d/id6745904845)