# MyGEHA

> Access your account instantly

Canonical page: [https://chrome-stats.com/d/id6738285605](https://chrome-stats.com/d/id6738285605)

## Overview

- **ID:** `id6738285605`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Government Employees Health Association, Inc.
- **Category:** Health & Fitness
- **Rating:** 4.60 / 5 (2,564 ratings)
- **Version:** 1.19.0
- **Last updated:** 2026-09-11
- **First published:** 2024-12-10
- **Size:** 73 MB
- **Data as of:** 2026-09-21
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/mygeha/id6738285605)
- **Website:** [https://www.geha.com/](https://www.geha.com/)
- **Privacy policy:** [https://www.mygeha.com/oss/cms/styles/desktop/global/geha/global/member/views/Secure/GEHAPrivacyStatement.html](https://www.mygeha.com/oss/cms/styles/desktop/global/geha/global/member/views/Secure/GEHAPrivacyStatement.html)

## Description

MyGEHA is an upgraded app experience for federal employees, retirees and military retirees enrolled in GEHA medical and dental plans. It provides instant access to your digital ID card and on-demand plan details.

Key features include viewing claims and balances, finding in-network providers, single sign-on to HSA Bank and Caremark, live chat with GEHA Customer Care, and a personalized to-do list to stay on top of your health and benefits.

## Rankings

- #36,315 — Overall

## Review summary

Reviews show the MyGEHA iOS app is plagued by reliability and usability problems, including persistent login errors ('Something went wrong'), crashes, and general instability. Users frequently struggle with navigation, finding information or forms, and the UI feels cluttered with little on-screen guidance. Core features like viewing benefits, claim details, and loading provider lists often fail or require manual data entry. Essential tasks such as paying premiums or obtaining an ID card copy are hard or unavailable. Despite these issues, customers report strong, helpful service from GEHA support, including praise for staff like Crystal Little.

### Pros

- Excellent customer service and responsive support.
- Individual staff, such as Crystal Little, are praised for outstanding service.
- Plan information for medical and dental plans is accessible in the app.

### Cons

- Frequent login errors and 'Something went wrong' messages.
- App is unreliable and often nonfunctional or crashes.
- Poor navigation and confusing UI; hard to find forms and information.
- Benefits/claims details and provider lists often fail to load; manual data entry required for providers.
- In-app payments and easy access to ID cards are missing or difficult.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id6738285605)