# SimplyGo

> Travel

Canonical page: [https://chrome-stats.com/d/id667933103](https://chrome-stats.com/d/id667933103)

## Overview

- **ID:** `id667933103`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** SimplyGo Pte. Ltd.
- **Category:** Travel
- **Rating:** 4.60 / 5 (414 ratings)
- **Version:** 9.28.0
- **Last updated:** 2026-09-15
- **First published:** 2013-07-10
- **Size:** 186 MB
- **Data as of:** 2026-09-25
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/simplygo/id667933103)
- **Privacy policy:** [https://simplygo.com.sg/data-privacy-policy/](https://simplygo.com.sg/data-privacy-policy/)

## Description

SimplyGo is an all-in-one travel app that now includes key EZ-Link features, making travel cards and related lifestyle needs easier. By adding your contactless bank card and travel cards to SimplyGo, you unlock a broader set of services.

On the go, you can view travel history and payments, auto top-ups for EZ-Link and concession cards, apply or replace concession cards, or purchase a Monthly Concession Pass. You can also access ERP/OBU motorist services, submit and track travel claims, block lost EZ-Link cards, and use the Wallet for local and overseas purchases. Experience a seamless trip with SimplyGo today. Terms and conditions apply.

## Rankings

- #79,102 — Overall

## Review summary

SimplyGo shows promise with easy setup, multi-card management, Apple Pay top-ups, and centralized transaction tracking with privacy. However, recurring issues across reviews significantly hamper use: forced ties to a Singapore phone number or Singpass, login and email-based access problems, and inconsistent Apple Pay availability or removal after updates. Card linking and usage can be unreliable, with several reports of not being able to add or pay with cards. Onboarding and OTP flows are slow or expired, and various bugs (claims, notifications, crashes, privacy prompts) persist. International users experience the most friction.

### Pros

- Apple Pay top-ups are convenient and fast, eliminating queues.
- Easy setup and registration (any country) with support for multiple cards.
- Multi-card management with simple naming for easy reference.
- Centralized transaction tracking across cards with privacy for balances.

### Cons

- Requires a Singapore phone number/Singpass for login; not tourist-friendly.
- Apple Pay top-up option removed or unreliable after updates.
- Difficulties adding or using cards (some cards cannot be linked or used for payments).
- Onboarding/OTP and login issues (delayed/expired OTPs, problems with email login).
- Ongoing bugs and reliability problems (claims submission issues, crashes, notifications, and update-related failures).

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Source: [Chrome-Stats](https://chrome-stats.com/d/id667933103)