# TeamViewer QuickSupport

> Screen sharing

Canonical page: [https://chrome-stats.com/d/id661649585](https://chrome-stats.com/d/id661649585)

## Overview

- **ID:** `id661649585`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** TeamViewer Germany GmbH
- **Category:** Productivity
- **Rating:** 2.90 / 5 (5,200 ratings)
- **Version:** 15.81.1
- **Last updated:** 2026-08-25
- **First published:** 2013-07-09
- **Size:** 66 MB
- **Data as of:** 2026-09-24
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/teamviewer-quicksupport/id661649585)
- **Website:** [https://www.teamviewer.com/mobile](https://www.teamviewer.com/mobile)
- **Privacy policy:** [https://www.teamviewer.com/en/privacy-policy/](https://www.teamviewer.com/en/privacy-policy/)

## Description

TeamViewer QuickSupport Chrome extension lets you start secure remote IT sessions from your browser to support iPhone and iPad devices. Share a session code or link to connect with a trusted partner who can assist, transfer files, chat, and view device information.

Key features include dark mode, screen rotation, remote control, app list, Wi-Fi settings push/pull, real-time screenshots, and AES-256 encryption. Access is controlled by you with explicit consent and identity verification to ensure privacy and security.

## Rankings

- #32,288 — Overall
- #3 — team sharing
- #18 — support
- #24 — viewer
- #51 — screen sharing

## Review summary

Users largely describe TeamViewer QuickSupport as a convenient, screen-sharing tool that mimics the desktop experience for quick remote help, especially for tutoring seniors or guiding others. Many praise its speed, simplicity, and usefulness for teams and customer support. However, recurring issues include reliability (connection drops, error codes), usability hurdles (complex setup, small UI, accessibility problems), platform limitations (no iOS-to-iOS control, only screen sharing), and strong concerns about scams and privacy (claims of scams and data/security risks). Overall, it's valued for quick guidance but plagued by reliability and trust concerns.

### Pros

- Quick remote access with a desktop-like experience on mobile
- Screen sharing is effective for guiding others and tutoring
- Fast and easy support; useful for teams and quick help
- Positive customer support experiences (helpful representatives)
- Generally helpful for simple, on-the-go tech support

### Cons

- Reliability issues: frequent connection drops and error codes
- Usability and accessibility problems: complex setup, small UI, not intuitive
- Privacy and scam concerns: perceptions of scams and data-security risks
- Platform limitations: only screen sharing (no full remote control on iOS) and cross-device issues
- Occasional unresponsiveness or non-functionality (does not always work)

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Source: [Chrome-Stats](https://chrome-stats.com/d/id661649585)