# LogMeIn Rescue Customer

> Utilities

Canonical page: [https://chrome-stats.com/d/id661269562](https://chrome-stats.com/d/id661269562)

## Overview

- **ID:** `id661269562`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** GoTo Group, Inc.
- **Category:** Utilities
- **Rating:** 4.60 / 5 (4,876 ratings)
- **Version:** 7.52
- **Last updated:** 2026-06-29
- **First published:** 2013-06-27
- **Size:** 71 MB
- **Data as of:** 2026-09-25
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/logmein-rescue-customer/id661269562)
- **Website:** [https://secure.logmeinrescue.com](https://secure.logmeinrescue.com/)
- **Privacy policy:** [https://secure.logmein.com/policies/privacy.aspx](https://secure.logmein.com/policies/privacy.aspx)

## Description

LogMeIn Rescue Customer is a remote support tool that lets a trusted technician connect to your device via a six-digit PIN to troubleshoot issues. It enables live chat, access to system diagnostics, and the ability to push profiles and settings to your device as needed. Only install if directed by a trusted technician.

Usage is simple: install the app, launch it, enter the six-digit PIN provided by your technician, and allow the session. Technicians can view diagnostics and push updates to email, APN, and WiFi settings to help resolve the problem.

## Rankings

- #26,469 — Overall
- #37 — login

## Review summary

Overall, reviews are overwhelmingly positive. Customers repeatedly praise knowledgeable, skilled technicians who explain things clearly and take time to be thorough. The staff are described as patient, helpful, and professional, with sessions that are easy to follow and personable. Users report effective problem solving that gets devices back up and running quickly, often across a range of tasks such as Gmail setup, iPad connectivity, and phone resets. The tone reflects reliable, prompt remote support and good communication, resulting in high satisfaction and willingness to recommend the service.

### Pros

- Knowledgeable and skilled technicians who explain things clearly
- Very patient and helpful staff
- Effective problem solving that gets devices up and running quickly
- Clear communication and thorough guidance during sessions
- Broad range of issues handled (e.g., Gmail, iPad, resets) with successful outcomes

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Source: [Chrome-Stats](https://chrome-stats.com/d/id661269562)