# Kiwi.com: Book Cheap Flights

> Plane tickets flight booking

Canonical page: [https://chrome-stats.com/d/id657843853](https://chrome-stats.com/d/id657843853)

## Overview

- **ID:** `id657843853`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Kiwi.com s.r.o
- **Category:** Travel
- **Rating:** 4.60 / 5 (36,773 ratings)
- **Version:** 2026.30.0
- **Last updated:** 2026-09-08
- **First published:** 2013-06-12
- **Size:** 138 MB
- **Data as of:** 2026-09-15
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/kiwi-com-book-cheap-flights/id657843853)
- **Website:** [https://www.kiwi.com](https://www.kiwi.com/)
- **Privacy policy:** [https://kiwi.com/content/privacy](https://kiwi.com/content/privacy)

## Description

Kiwi.com helps you fly for less with a comprehensive flight search that uncovers cheap routes others miss and the Kiwi.com Guarantee for confident booking. Enjoy flexible options like self-transfer and hidden-city fares, plus price alerts and tailored recommendations to find the best deals on thousands of carriers.

Manage trips in one place—view itineraries, access boarding documents offline, and receive instant alerts for new cheap-flight deals. Download the Kiwi.com app for easy, stress-free booking on the go.

## Rankings

- #7,899 — Overall
- #66 — flight
- #78 — booking

## Review summary

Kiwi.com is seen as a mixed bag. Some users praise finding cheap flights and a broad price range, with occasional reports of quick WhatsApp support after booking. However, the dominant feedback highlights persistent problems: a hard-to-navigate app, frequent refund delays or denials, and customer service that relies on automated responses. Many travelers note inflated baggage or carry-on fees and other hidden charges compared with booking directly with airlines. Cancellations or itinerary changes are often mishandled, with unclear notices and difficult rebooking. Overall, reliability, transparency, and responsive support are the main pain points across multiple reviews.

### Pros

- Helps find cheap flights and shows a wide range of prices.
- Direct WhatsApp support after booking can provide fast help.
- In some reviews the app is easy to use and practical for finding flights.

### Cons

- Confusing, hard-to-navigate app interface and poor user experience.
- Refunds are frequently delayed or denied, with customer service relying on automated AI.
- Hidden or inflated fees and charges (baggage, carry-on, and other fees) compared to airlines.
- Flight cancellations/changes are mishandled; notices are unclear and rebooking is difficult.
- Difficulty contacting support or getting timely help; support is often outsourced or AI-based.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id657843853)