# Teladoc Health

> Telehealth & Condition Mgmt

Canonical page: [https://chrome-stats.com/d/id656872607](https://chrome-stats.com/d/id656872607)

## Overview

- **ID:** `id656872607`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Teladoc
- **Category:** Medical
- **Rating:** 4.80 / 5 (732,673 ratings)
- **Version:** 5.33
- **Last updated:** 2026-08-27
- **First published:** 2013-06-11
- **Size:** 381 MB
- **Data as of:** 2026-09-17
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/teladoc-health/id656872607)
- **Website:** [https://www.teladochealth.com/](https://www.teladochealth.com/)
- **Privacy policy:** [https://www.teladochealth.com/privacy-policy/](https://www.teladochealth.com/privacy-policy/)

## Description

**Teladoc Health** provides convenient virtual care from doctors, nurse practitioners, therapists, psychiatrists, coaches, dietitians and specialists. Users can access 24/7 care, primary care, mental health support, dermatology consultations, nutrition guidance, sexual health testing and expert second opinions.

The app also supports ongoing health management for weight, diabetes and blood pressure with connected devices, AI-powered food tracking and one-on-one coaching. Additional features may include prescriptions, lab services, Apple Health integration, care referrals and personalized digital programs. Coverage varies by employer, insurer, location and service, and some care options may be available without insurance.

## Rankings

- #569 — Overall
- #22 — health

## Review summary

Teladoc Health is praised for convenient, fast access to care and generally positive provider interactions. However, multiple reviews highlight recurring app usability bugs (sign-in friction, 'Record not found' errors), unreliable scheduling and callback issues, and limited data integration (Apple Health only), plus inconsistent customer support. Overall, users who prioritize convenience and quick access may have a good experience, but the app’s reliability and interoperability issues are the dominant drawbacks across reviews.

### Pros

- Extremely convenient for urgent or on-the-go care, including while traveling or at home.
- Fast, efficient phone support with short wait times and attentive agents.
- Positive provider interactions; clinicians are professional and helpful during visits.
- Easy to schedule appointments and access care quickly for common ailments.

### Cons

- App usability and reliability issues, including login/signup friction, navigation problems, and occasional 'Record not found' errors when selecting a pharmacy.
- Frequent communication and scheduling problems, such as calls not being returned, dropped connections, and missed or canceled visits.
- Limited health-tracker data integrations (only Apple Health) and data syncing gaps, making it hard to share nutrition/fitness information with providers.
- Overall customer support and app/website reliability complaints (crashes, inconsistent service, and frustration with updates).

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Source: [Chrome-Stats](https://chrome-stats.com/d/id656872607)