# BCBSTN

> BlueCross BlueShield Tennessee

Canonical page: [https://chrome-stats.com/d/id656808642](https://chrome-stats.com/d/id656808642)

## Overview

- **ID:** `id656808642`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** BlueCross BlueShield of Tennessee
- **Category:** Medical
- **Rating:** 2.40 / 5 (368 ratings)
- **Version:** 9.6.0
- **Last updated:** 2026-07-14
- **First published:** 2013-06-25
- **Size:** 62 MB
- **Data as of:** 2026-09-14
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/bcbstn/id656808642)
- **Privacy policy:** [https://www.bcbst.com/privacy/policy/index.shtml](https://www.bcbst.com/privacy/policy/index.shtml)

## Description

BCBSTN helps BlueCross BlueShield of Tennessee members manage their health plan on the go. The app features a fresh, user-friendly design with faster login (Touch and Face ID), live chat with your care team, and all plan details and costs available in one place. You can also keep your digital ID card ready to share with a tap.

Other handy tools include finding care and estimated costs near you, and easy access to telehealth appointments. Download BCBSTN today to stay informed and confident about your health plan and care.

## Rankings

- #106,305 — Overall

## Review summary

Users consistently report BCBS Tennessee's app as unreliable and frequently inaccessible due to maintenance outages, sign-in problems, and crashes. Some encounters involve being redirected to the web site and difficulties locating providers or entering location data. A minority appreciate features like scheduling appointments and quick access to an ID card and deductible info, but reliability issues dominate the feedback.

### Pros

- Easy to find doctors / locate providers
- Ability to schedule appointments easily
- Digital ID card access and deductible information visible (no need to carry physical card)

### Cons

- App frequently down for maintenance / unavailable or cannot load
- Login/authentication problems (cannot sign in, issues with entering login info, verification code input missing)
- Frequent crashes / glitches / slow performance
- Redirects to external website rather than in-app features
- Provider search/location limitations (imprecise results, cannot input proper ZIP code)

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Source: [Chrome-Stats](https://chrome-stats.com/d/id656808642)