# Withlocals: Private Tours

> Local guides & experiences

Canonical page: [https://chrome-stats.com/d/id655695313](https://chrome-stats.com/d/id655695313)

## Overview

- **ID:** `id655695313`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Withlocals B.V.
- **Category:** Travel
- **Rating:** 4.70 / 5 (596 ratings)
- **Version:** 10.127.1
- **Last updated:** 2026-09-16
- **First published:** 2013-06-05
- **Size:** 75 MB
- **Data as of:** 2026-09-20
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/withlocals-private-tours/id655695313)
- **Website:** [https://www.withlocals.com](https://www.withlocals.com/)
- **Privacy policy:** [https://www.withlocals.com/info/privacy-policy/](https://www.withlocals.com/info/privacy-policy/)

## Description

Withlocals lets travelers discover private tours and food experiences led by trusted local guides. Tours are tailored to your interests, with the option to chat with your guide beforehand to personalize the itinerary, skip crowds, and explore at your own pace.

Across 2,500+ tours in 250+ cities worldwide, you’ll uncover authentic spots, hidden gems, and local stories—plus easy booking and secure in-app payment.

## Rankings

- #67,688 — Overall

## Review summary

Overall, reviews show Withlocals is easy to use and helps travelers quickly find private, personalized tours with knowledgeable locals. The ability to view guide videos and hear samples before choosing is appreciated, as is the broad selection of hosts. However, several repeat issues undermine reliability: guides aren’t always available, leading to cancellations; customer support is slow and often bot-driven; the app has bugs (search and login problems); and refunds can be delayed. Addressing availability, support, and technical reliability would strengthen the user experience.

### Pros

- Easy to use app with a clean UI and smooth communication with guides/hosts.
- Ability to preview guides with videos and hear them before booking.
- Wide selection of local hosts and private, personalized tours.
- High-quality, knowledgeable, friendly guides who tailor experiences.
- Strong overall booking and messaging flow for arranging experiences.

### Cons

- Inconsistent guide availability leading to cancellations and last-minute reassignments.
- Poor customer support and slow refunds, with reliance on chatbots.
- App bugs and usability problems, including listing search issues and login troubles.
- Refund delays and unclear refund policies, sometimes taking many days to process.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id655695313)