# MyTelkomsel

> Lifestyle

Canonical page: [https://chrome-stats.com/d/id651412430](https://chrome-stats.com/d/id651412430)

## Overview

- **ID:** `id651412430`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** PT Telekomunikasi Selular
- **Category:** Lifestyle
- **Rating:** 4.50 / 5 (7,231 ratings)
- **Version:** 9.3.1
- **Last updated:** 2026-09-01
- **First published:** 2013-05-28
- **Size:** 379 MB
- **Data as of:** 2026-09-17
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/mytelkomsel/id651412430)
- **Website:** [http://www.telkomsel.com/mytelkomsel](http://www.telkomsel.com/mytelkomsel)
- **Privacy policy:** [https://www.telkomsel.com/privacy-policy](https://www.telkomsel.com/privacy-policy)

## Description

MyTelkomsel consolidates your Telkomsel, IndiHome, and Orbit accounts into a single, fast dashboard. Switch accounts with a swipe, explore personalized data plans, and discover promos—all in one screen.

With Telkomsel Wallet by GoPay, PIN login for secure access, and the Veronika virtual assistant, you get faster payments, smarter services, and a lifestyle hub with mini apps, travel, ticketing, and entertainment.

## Rankings

- #21,815 — Overall

## Review summary

Many reviews describe MyTelkomsel as unusable after recent updates. The most recurring issues are a forced, non-skippable tour that blocks use, login/authentication failures, and overall slowness. Users also complain about intrusive ads/notifications and a bloated interface that distracts from core tasks like buying data. Some mention high data prices and poor network experience. Overall sentiment is frustration, with a call for major bug fixes, performance improvements, and a leaner, more reliable app focused on essential functions.

### Pros

- Core functionality to view data and top up when the app works
- Official app for Telkomsel services providing central access to account management

### Cons

- Forced, non-skippable tour after updates that freezes or blocks usage (tour/dialogs not dismissible)
- App is very slow and unresponsive, with long load times
- Persistent login/authentication failures and sign-in denial after updates
- Intrusive ads and promotional notifications, plus a bloated UI with unnecessary features
- Perceived high data prices and unfavorable pricing/value, alongside reports of poor network performance

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Source: [Chrome-Stats](https://chrome-stats.com/d/id651412430)