# CareFirst Blue Connect

> Manage your health insurance

Canonical page: [https://chrome-stats.com/d/id6505128501](https://chrome-stats.com/d/id6505128501)

## Overview

- **ID:** `id6505128501`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** CareFirst, Inc.
- **Category:** Business
- **Rating:** 1.40 / 5 (25 ratings)
- **Version:** 260.010
- **Last updated:** 2026-04-15
- **First published:** 2024-08-11
- **Size:** 127 MB
- **Data as of:** 2026-09-07
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/carefirst-blue-connect/id6505128501)
- **Privacy policy:** [https://member.carefirst.com/members/mandates-policies/members-privacy-policy.page](https://member.carefirst.com/members/mandates-policies/members-privacy-policy.page)

## Description

This application gives CareFirst BlueCross BlueShield Medicare Advantage members the ability to manage their health insurance through their mobile devices by providing secure, personalized information on items ranging from claims, deductibles, who's covered, and downloadable ID Cards, to locating a provider or urgent care center near them. Members can also register for the CareFirst BlueCross BlueShield Medicare Advantage secure member site, My Account, and maintain their account and communication preferences using the application.

## Rankings

- #376,538 — Overall

## Review summary

User reviews overwhelmingly report that CareFirst Blue Connect on iOS is unreliable. The most repeated problems are login/authentication failures (often Salesforce errors), failure to load user data after signing in, and unstable UI (floating controls, blank pages). Many users describe unhelpful or slow support and lack of issue monitoring, with reinstall guidance not resolving the problems. Some issues persist after updates. Overall, the app appears functionally broken for many users and difficult to access.

### Cons

- Frequent login/authentication failures, including Salesforce authentication errors, preventing access.
- Data or insurance information fails to load after login, with generic errors like 'Sorry we are not able to complete your request at this time.'
- UI instability and broken visuals, such as floating UI elements and blank pages.
- Poor customer support and lack of issue monitoring, with long hold times and advice that does not resolve the problem.
- Issues persist after app updates, indicating regressions and inconsistent troubleshooting steps.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id6505128501)