# American Travel Survey

> Travel

Canonical page: [https://chrome-stats.com/d/id6505002605](https://chrome-stats.com/d/id6505002605)

## Overview

- **ID:** `id6505002605`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** ETC Institute
- **Category:** Travel
- **Rating:** 3.50 / 5 (28 ratings)
- **Version:** 6.0
- **Last updated:** 2026-07-17
- **First published:** 2024-07-02
- **Size:** 90 MB
- **Data as of:** 2026-09-22
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/american-travel-survey/id6505002605)
- **Privacy policy:** [https://etcinstitute.com/american-star-travel-survey-privacy-policy/](https://etcinstitute.com/american-star-travel-survey-privacy-policy/)

## Description

The purpose of this American Travel Survey app is to facilitate  administration of household travel surveys for public agencies.  Participation in each survey is by invitation only. Every participant is  part of a randomly selected household that has agreed to take part in  the survey. ETC Institute is the app author and the Consultant  conducting the travel survey. A local, regional, or statewide public  agency such as a Department of Transportation is the ultimate data  owner. The name of the data owner is stated inside the app and is  revealed in advance communications with each participating household.

Household  members (who are 18 and older, or 13 and older with adult permission)  participating in the survey are asked to download the app, install it,  and log in with a PIN that uniquely represents their household. The  household member then selects their provided nickname or name from a  list of household members in order to correctly assign the trips. Prior  to downloading the app, household members have provided contact  information via an online or over-the-phone survey which allows ETC  Institute staff to contact them with any questions or clarifications to  update the User’s trip diary during or after the collection period.  After login, the app begins to automatically detect and record stops  that the User makes during a prescribed period, usually 24 hours. The  User is asked to review the stops and answer a few questions about each  stop before finishing/submitting the completed trip diary directly from  the app.

App users are aware that while the app is installed  on their smartphone or tablet, their GPS location is used to detect and  record their stops and to help draw their vehicle’s approximate travel  path, which in turn facilitates the stop review process. In addition to  the GPS signal, the app also uses - with the User’s permission – their  device’s accelerometer and gyroscope sensors. The data from these  sensors are used by the app’s logic engine to confirm that a stop has  indeed been made. ETC is committed to keeping each participant’s  identifying information private. Our data privacy policy is available  for review on our Company’s website and can be accessed directly via a link on this page.

## Rankings

- #243,184 — Overall

## Review summary

Reviewers praise the app for being easy to use, enjoyable to take, and offering money, with generally responsive support and a ~10-day payout timeframe. However, recurring concerns include payment unreliability (delays or nonpayment), reports of scammy/harassing behavior by some reps, setup/compatibility issues on older devices, and sometimes poor or unresponsive support about payouts. Overall, the app is easy and rewarding when it works, but payment reliability and contact issues create a mixed experience.

### Pros

- Easy to use / user-friendly interface
- Fun to complete the survey
- Earn money / rewards for completing surveys
- Responsive support / clear communication from representatives
- Payouts promised within about 10 days in some reviews

### Cons

- Payouts not received or significantly delayed
- Alleged scammy or harassing behavior by some representatives
- Compatibility / setup issues on older devices (difficulty downloading, setup hurdles)
- Unresponsive or poor customer support regarding payments
- App can disrupt other phone functions or be hard to navigate for information

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Source: [Chrome-Stats](https://chrome-stats.com/d/id6505002605)