# Syncro Mobile

> Combined PSA and RMM

Canonical page: [https://chrome-stats.com/d/id6504825839](https://chrome-stats.com/d/id6504825839)

## Overview

- **ID:** `id6504825839`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Servably, Inc
- **Category:** Business
- **Rating:** 2.50 / 5 (23 ratings)
- **Version:** 1.7.1
- **Last updated:** 2026-08-28
- **First published:** 2024-07-29
- **Size:** 40 MB
- **Data as of:** 2026-09-20
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/syncro-mobile/id6504825839)
- **Website:** [https://syncromsp.com/](https://syncromsp.com/)
- **Privacy policy:** [https://syncromsp.com/privacy-policy/](https://syncromsp.com/privacy-policy/)

## Description

With ticket management, remote access, and customer communications built right in, Syncro XMM™ Mobile Ticketing app provides you with all the essential tools you need in the field. 
This app is free to use for all Syncro XMM™ users. 

Features:
Organize Your Day: Easily visualize and plan your schedule. Keep track of appointments, view RMM alerts, and chat directly with customers.
Powerful Ticket Management: Add, edit, and resolve tickets with ease. Efficiently manage time tracking and add materials used while on the move.
Seamless Remote Access: Operate remotely with our integrated remote access feature, allowing you to be in two places at once.

## Rankings

- #302,087 — Overall

## Review summary

Reviews show a mobile app with a visually upgraded UI and some momentum, but major issues hinder usefulness. Users report fast, simple mobile access and progress, but core functionality is lacking (asset visibility, monitoring, invoices/estimates), frequent loading failures, login/authentication friction (password managers, short sessions), notification problems (in-app visibility and clearing badges), and poor search/sort capabilities. Overall sentiment is mixed-to-negative, with several calls for more features and stability before it can rival the web version.

### Pros

- Fast and simple mobile experience.
- UI has a visually improved look.
- Shows progress and direction toward improvements.

### Cons

- Limited core functionality and asset visibility (cannot view assets by customer, missing essential PSA/RMM features like estimates/invoices and system details).
- Stability and loading issues (app gets stuck on loading screen; tickets and chats fail to load).
- Login/authentication friction (short session duration; password manager login is painful).
- Notification handling issues (notifications not visible in-app; in-app badges can get stuck or cannot be cleared).
- Poor search and ticket sorting UX (cannot search assets by customer; tickets sort by oldest first with no option to sort).

## Similar extensions and apps

- [SyncroMSP](https://chrome-stats.com/d/id1274503638) — 1.30 / 5
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- [Syncro Connect](https://chrome-stats.com/d/id6769356186) — 5.00 / 5
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- [Syncro Smart](https://chrome-stats.com/d/id922560230)
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- [MobileSYN](https://chrome-stats.com/d/id1541353255)
- [Simpro Mobile](https://chrome-stats.com/d/id1419936837) — 4.30 / 5
- [RazorSync](https://chrome-stats.com/d/id1481594377) — 1.50 / 5
- [360Synk](https://chrome-stats.com/d/id6760652884)
- [Synappx Manage for Service](https://chrome-stats.com/d/id6749535318)

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Source: [Chrome-Stats](https://chrome-stats.com/d/id6504825839)