# City of Toledo Public Utility

> Manage your account on the go

Canonical page: [https://chrome-stats.com/d/id6504540399](https://chrome-stats.com/d/id6504540399)

## Overview

- **ID:** `id6504540399`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Smart Energy Systems LLC
- **Category:** Business
- **Rating:** 4.40 / 5 (938 ratings)
- **Version:** 1.0
- **Last updated:** 2024-10-25
- **First published:** 2024-10-24
- **Size:** 67 MB
- **Data as of:** 2026-09-09
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/city-of-toledo-public-utility/id6504540399)
- **Website:** [https://toledo.oh.gov/residents/water/pay-my-bill](https://toledo.oh.gov/residents/water/pay-my-bill)
- **Privacy policy:** [https://toledo.oh.gov/privacy-policy](https://toledo.oh.gov/privacy-policy)

## Description

Manage your water account on the go with the City of Toledo Public Utilities mobile app. This free, fast, and secure app puts your account information in your hands and makes water management simple and convenient.

Key features include usage monitoring to help you save water and money, viewing current and historical bills, secure payments, and the ability to grant access to a secondary contact. You can also set notifications on your preferred channel to stay informed.

## Rankings

- #57,687 — Overall

## Review summary

Users generally find the app easy to use and convenient for viewing payment history and paying bills, noting it's an improvement over older Toledo Edison options. However, recurring problems undermine usefulness: frequent login crashes and 2FA errors; a steep $2.25 fee for bank payments; unreliable payment processing and notification delays; and concerns about high water rates. Overall, the app has promise but reliability and pricing issues are the main sticking points.

### Pros

- Easy to use and smooth when it works.
- Payment history/records are easy to view.
- Viewed as a step forward with easier bill payment compared to alternatives.

### Cons

- Frequent login crashes and overall stability issues (including 2FA failures).
- $2.25 per transaction payment fee for bank payments; high convenience fee.
- Payment processing bugs (incorrect amount changes) and late payments due to delayed emails/notifications.
- Perceived high water utility rates/pricing concerns.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id6504540399)