# VIHail

> Rider

Canonical page: [https://chrome-stats.com/d/id6503201253](https://chrome-stats.com/d/id6503201253)

## Overview

- **ID:** `id6503201253`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Clyde Daisley
- **Category:** Travel
- **Rating:** 3.20 / 5 (57 ratings)
- **Version:** 2.3.1
- **Last updated:** 2026-07-01
- **First published:** 2024-06-20
- **Size:** 30 MB
- **Data as of:** 2026-09-23
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/vihail/id6503201253)
- **Website:** [https://vihail.com/](https://vihail.com/)
- **Privacy policy:** [https://vihail.com/terms-of-service-passengers](https://vihail.com/terms-of-service-passengers)

## Description

VIHail is the premier ride-share app for the US Virgin Islands. It delivers fast, reliable rides for locals and visitors with a cashless payment system and real-time tracking. Our service prioritizes safety, with drivers who undergo thorough background checks and vehicles that pass a 21-point inspection.

Booking is simple—enter your pickup location and destination, track your driver's ETA in real time, and enjoy a seamless, affordable trip that replaces traditional taxis with a modern transportation option across the USVI.

## Rankings

- #191,386 — Overall

## Review summary

VI Hail is praised for friendly, safe drivers and a convenient, budget-friendly way to get around St Croix without renting a car. Reviewers repeatedly note that the service is cheaper than taxis and helpful for last-minute travel. However, several issues recur: wallet/payment problems (forced preloads, insufficient funds, and refunds); GPS/ETA and address accuracy can be unreliable due to limited island internet, often causing wrong pickups; pricing can be inconsistent or seem expensive; and driver quality can vary. Overall, it's useful with cost benefits but wallet, GPS, and pricing concerns persist.

### Pros

- Friendly, safe, and professional drivers
- Convenient for getting around the island without renting a car (great for first-time visitors)
- Generally cheaper than taxis for many trips
- Cashless payments can be convenient

### Cons

- Wallet/payment issues: mandatory wallet preload, frequent insufficient funds errors, and trouble refunding or retrieving funds
- GPS/ETA and address problems due to limited island internet: inaccurate ETAs, wrong pickup locations, and the need to manually move the pin
- Pricing can be inconsistent or appear expensive compared with alternatives
- Driver quality varies, with some drivers unfriendly or inconsistent

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Source: [Chrome-Stats](https://chrome-stats.com/d/id6503201253)