# Zao Asian Cafe

> Order Ahead & Rewards

Canonical page: [https://chrome-stats.com/d/id6502282202](https://chrome-stats.com/d/id6502282202)

## Overview

- **ID:** `id6502282202`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Zao Asian Cafe
- **Category:** Food & Drink
- **Rating:** 4.80 / 5 (1,487 ratings)
- **Version:** 1.3
- **Last updated:** 2026-08-10
- **First published:** 2024-10-01
- **Size:** 145 MB
- **Data as of:** 2026-09-23
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/zao-asian-cafe/id6502282202)
- **Website:** [https://www.zaoasiancafe.com](https://www.zaoasiancafe.com/)
- **Privacy policy:** [https://www.zaoasiancafe.com/terms/](https://www.zaoasiancafe.com/terms/)

## Description

Zao began with a search for balance - between bold flavor and real nourishment, fast meals and feeling good after. Rooted in Asian food traditions made familiar, our menu is built with fresh, simple ingredients and customisable options that support a healthy, energised lifestyle.

We're about more than just the food you eat - it's also the way you're treated and the environment you step into. That's why Zao is designed to be welcoming, uplifting and full of positive energy - for guests and team members alike. That is feel-good food, made to feed your zen.

## Rankings

- #45,576 — Overall

## Review summary

Users praise Zao for tasty food, friendly staff, and reliable catering, with a generally positive app experience. However, recurring issues include loyalty/points failures (receipts not registering), persistent sign-in problems and account conflicts, and general app instability (time-outs and lockups) when ordering. Promotions can be unclear, and some users report frustration despite enjoying the food and service. Overall, food and staff shine, but loyalty and app functionality need fixes.

### Pros

- Food quality is consistently fresh and tasty.
- Staff are friendly and fast; service is reliable.
- Catering orders are accurate and well-handled.
- App UI is visual, clear, quick, and easy to use.
- Positive experience across locations with good service and food.

### Cons

- Loyalty/points system is unreliable; points don’t register and receipts may not scan.
- Sign-in/account access problems: login issues, phone-number conflicts, multiple attempts failing.
- App reliability problems: order timeouts, screen lockups, crashes, and general instability.
- Promotion clarity is lacking (e.g., directions for 'kids eat free' promotions).

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Source: [Chrome-Stats](https://chrome-stats.com/d/id6502282202)