# Dis-loyalty

> Travel

Canonical page: [https://chrome-stats.com/d/id6496283156](https://chrome-stats.com/d/id6496283156)

## Overview

- **ID:** `id6496283156`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Ennismore
- **Category:** Travel
- **Rating:** 1.40 / 5 (21 ratings)
- **Version:** 1.43.0
- **Last updated:** 2026-08-24
- **First published:** 2024-08-12
- **Size:** 144 MB
- **Data as of:** 2026-09-07
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/dis-loyalty/id6496283156)
- **Website:** [https://dis-loyalty.com/](https://dis-loyalty.com/)
- **Privacy policy:** [https://dis-loyalty.com/content/privacy-policy/](https://dis-loyalty.com/content/privacy-policy/)

## Description

Access your Dis-loyalty membership benefits – such as your free daily coffee and food and drink discount – and search for more than 120 hotels and 200 restaurants and bars all in one place, including finding those “Near Me”, across 11 iconic brands such as The Hoxton, SLS, Mama Shelter, Mondrian and 25hours Hotels.

Membership Terms of use: https://dis-loyalty.com/content/terms-and-conditions-of-membership/
In App Subscriptions Terms of use: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

## Rankings

- #406,078 — Overall

## Review summary

Users praise the hotel brand and membership concept but report serious app problems: frequent glitches, login and membership access failures, and a broken booking flow on the iOS app. The gap between site and app functionality, plus slow or unhelpful support, leads to frustration and missed bookings. Improvements in stability, authentication, and support responsiveness are needed to realize the expected discounts and seamless reservations.

### Pros

- Loved hotels and brand; membership concept is appealing and gives hope of discounts.
- The hotel quality is strong and the brand is trusted by users.
- Some reviewers noted polite customer service responses (even if unresolved).

### Cons

- Glitchy, unreliable app that prevents bookings and crashes frequently.
- Login/authentication and membership access issues (membership status shows canceled, codes not working, login failures).
- Booking/reservation flow not working in the app, with dates unavailable or improper availability shown.
- Poor customer support responsiveness or unresolved issues (slow responses, no resolution, live chat inaccessible).

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Source: [Chrome-Stats](https://chrome-stats.com/d/id6496283156)