# Nespresso Smart

> Food & Drink

Canonical page: [https://chrome-stats.com/d/id6480109616](https://chrome-stats.com/d/id6480109616)

## Overview

- **ID:** `id6480109616`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Nestle Nespresso SA
- **Category:** Food & Drink
- **Rating:** 3.20 / 5 (520 ratings)
- **Version:** 1.3.0
- **Last updated:** 2026-07-28
- **First published:** 2024-09-29
- **Size:** 64 MB
- **Data as of:** 2026-09-21
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/nespresso-smart/id6480109616)
- **Privacy policy:** [https://www.nespresso.com/us/en/legal](https://www.nespresso.com/us/en/legal)

## Description

Nespresso Smart unlocks the full potential of your connected machine with features to pair and brew, customize cup length, and access guided recipes. It helps you achieve consistent quality cup after cup.

Follow step-by-step guides to craft exquisite recipes effortlessly, and enjoy café-quality results at home with expert support whenever you need it.

## Rankings

- #83,360 — Overall

## Review summary

Many Nespresso Smart reviews describe persistent connectivity problems: the app often fails to pair or stay connected, with frequent 2.4 GHz WiFi issues. The app is repeatedly buggy and unreliable, crashing or failing to locate the machine. Support is criticized as poor and hard to reach, compounded by multiple apps and model mismatches. Users also note a desire for Bluetooth-only use for basic controls and fewer WiFi-reliant updates.

### Cons

- Cannot connect or stay connected with the machine; frequent pairing failures and unreliable connectivity.
- 2.4 GHz WiFi compatibility problems; many users report not detecting networks or being unable to connect despite correct settings.
- App is buggy and unreliable: frequent crashes, fails to find or pair with the machine, and update loops.
- Poor support and ecosystem: limited contact options, multiple Nespresso apps causing confusion, and reports of rude or unhelpful agents.
- WiFi is required for updates and web features; users want Bluetooth-only operation or option to skip WiFi.
- Not well tested across models; mismatches with current models and inconsistent experiences.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id6480109616)