# NuPhone - AI Receptionist

> Answers your phone calls

Canonical page: [https://chrome-stats.com/d/id6478938526](https://chrome-stats.com/d/id6478938526)

## Overview

- **ID:** `id6478938526`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** WakoAI
- **Category:** Productivity
- **Rating:** 4.10 / 5 (97 ratings)
- **Version:** 2.0.11
- **Last updated:** 2025-05-07
- **First published:** 2024-03-18
- **Size:** 90 MB
- **Data as of:** 2026-09-16
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/nuphone-ai-receptionist/id6478938526)
- **Website:** [https://www.nuphone.ai](https://www.nuphone.ai/)
- **Privacy policy:** [https://www.nuphone.ai/privacy](https://www.nuphone.ai/privacy)

## Description

NuPhone is an AI-powered receptionist built for growing SMBs. It answers calls 24/7, providing transcripts and call summaries, and stores recordings for reference. It delivers actionable reminders from every conversation and helps clients access information, bookings, or support in one on-brand experience.

NuPhone continuously learns your business, adapts to caller patterns, and surfaces context-rich client histories. Features include a dedicated business number, knowledge base for FAQs, smart reminders, intelligent call transfers, and appointment scheduling—designed to streamline client management without overhead.

## Rankings

- #143,236 — Overall

## Review summary

Users praise NuPhone for easy setup, time-saving call handling, and generally reliable performance when it works. However, multiple reviews highlight stability problems, AI accuracy and language gaps, pricing and billing confusion, missing or non-working features (call forwarding, log/voicemail removal), and slow support. Overall, the app is valued for its receptionist-like capabilities but criticized for reliability, pricing clarity, and feature completeness.

### Pros

- Easy to set up and intuitive onboarding
- Saves time by handling calls and providing transcription (receptionist-like functionality)
- Generally effective when functioning and praised for doing what it promises
- Helps improve customer interactions and reduces need to manually answer every call

### Cons

- Stability and reliability issues (stuck on startup, crashes, not saving call data)
- AI accuracy and language support limitations (misinterpreting callers, awkward silences, Spanish not supported)
- Pricing and billing confusion (website vs app pricing discrepancies, price increases, charges during/after trial)
- Missing or malfunctioning features (call forwarding issues, inability to remove call logs/voicemails)
- Support responsiveness can be slow or hard to reach

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Source: [Chrome-Stats](https://chrome-stats.com/d/id6478938526)