# AR On-Prem

> Remote Support Using AR

Canonical page: [https://chrome-stats.com/d/id6478472457](https://chrome-stats.com/d/id6478472457)

## Overview

- **ID:** `id6478472457`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Splashtop Inc.
- **Category:** Business
- **Version:** 3.8.4.7
- **Last updated:** 2026-08-17
- **First published:** 2024-04-06
- **Size:** 6.52 MB
- **Data as of:** 2026-09-24
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/ar-on-prem/id6478472457)
- **Website:** [https://www.splashtop.com/add-ons/augmented-reality](https://www.splashtop.com/add-ons/augmented-reality)
- **Privacy policy:** [https://www.splashtop.com/add-ons/augmented-reality](https://www.splashtop.com/add-ons/augmented-reality)

## Description

Solve problems faster with remote support using augmented reality.

Enable your remote technician to connect to off-site locations and troubleshoot issues by easily seeing the environment as if they were there. Leverage camera sharing from your mobile device along with interactive augmented reality annotations and two-way communication to troubleshoot, guide, and resolve issues live.


Quick Guide:

1.	Download and launch AR On-Prem app on your iPhone/iPad.
2.	Share the session ID with your remote technician.
3.	That’s it! Your technician can now provide the remote support you need!

*Technician will need to subscribe AR feature from Splashtop On-Prem license to utilize.
*AR feature is supported by Splashtop Gateway v3.28.0+ and Splashtop On-Prem app v3.6.8.0+

Key Features: 
-	Cross-Platform
-	Bidirectional camera sharing between desktop and mobile
-	Interactive AR annotations
-	Two-way VoIP communication
-	Session recording
-	Session notes
-	Freeze frame
-	Remote turn flashlight on/off
-	SSO integration
-	Device management
-	User management

## Rankings

- #2,058,338 — Overall

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Source: [Chrome-Stats](https://chrome-stats.com/d/id6478472457)