GoColonial

Name: GoColonial
Rating: 4.7 (699 reviews)
Author: Colonial Savings

By: Colonial Savings

Finance

Features & Capabilities

GoColonial Chrome extension provides quick access to Colonial’s mortgage servicing resources to help you manage your loan account, get answers to payment questions, and discover refinancing and insurance options offered by Colonial’s Mortgage Servicing Division.

Designed for homeowners facing financial hardship or seeking reliable support, the extension streamlines contact with Colonial, helping you stay on top of payments and make informed financial decisions.

User Growth & Download Statistics

App Payments Investing

By:

Colonial Savings

Rating:

4.70

(699) 1 ratings

Version:

9.2.6 Last updated: 2025-10-16

Version code:

878935457

Creation date:

2024-04-09

Compatible devices:

Size:

41.64MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-09

Compare stats and ranking:

Ranking

# 67,818 ▼ 110

For Developers

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Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Colonial Savings

Apple Apps Store

https://apps.apple.com/us/app/gocolonial/id6476404479

User Reviews

Reviews show the app can work and is improving, with easy access to loan details and payments when functional. However, users repeatedly encounter login friction (including 2FA), consent prompts for terms and re-verification of bank details before each payment, and update blockers. The overall UX is seen as clumsy compared with the website, though some users note recent improvements.

Pros

Recent improvements have made navigation and the payment flow easier.
When the app works, it provides quick access to mortgage loan information and lets users make payments.
Core functionality (viewing loan details and making payments) is available when the app operates smoothly.

Cons

Frequent login failures and friction from two-factor authentication, including slow or unsuccessful logins.
Having to accept Terms and Conditions before every payment and re-verify bank details, which is tedious and repetitive.
App update prompts that block usage or updates fail, making the app unusable at times.
Cumbersome UX with extra steps, making the app less efficient than using the website for payments.

Recent reviews

This app has a spotty record of working and other times not working with a spinning dreaded “wait wheel” trying to log in. When that happens I have to go to browser version to pay my mortgage! Sometimes if I forego the Face ID option it may work. Ugh. Fix this problem guys!

by se*****, 2025-11-18

Having to click into the terms and conditions each time I send a payment is super annoying. And I just had to delete and reenter my checking account that I have been paying the mortgage out of for the last 15 years. Dumbest thing ever to unverify an account already in use for that period of time.