# BCBS FEP Overseas

> Health & Fitness

Canonical page: [https://chrome-stats.com/d/id6474323063](https://chrome-stats.com/d/id6474323063)

## Overview

- **ID:** `id6474323063`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** HTH Worldwide
- **Category:** Health & Fitness
- **Rating:** 4.20 / 5 (138 ratings)
- **Version:** 2.2
- **Last updated:** 2025-12-30
- **First published:** 2024-01-01
- **Size:** 96 MB
- **Data as of:** 2026-09-21
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/bcbs-fep-overseas/id6474323063)
- **Privacy policy:** [https://geobluetools.com/privacy](https://geobluetools.com/privacy)

## Description

BCBS FEP Overseas is a mobile app for members to submit medical claims for services received outside the United States, Puerto Rico, or U.S. Virgin Islands—and for services while at a U.S. military base or on a cruise ship. If care was received elsewhere, you should submit the claim to your local Blue Cross Blue Shield plan.

Key features include an International Provider Finder with a guaranteed benefit (GOB); secure claim submission with a step-by-step wizard; translation tools with Medicine Equivalents and Medical Terms and Phrases in 14 languages with audio; and biometric login for quick, secure access. The app is powered by GeoBlue, the third‑party administrator for the FEP.

## Rankings

- #124,658 — Overall

## Review summary

User reviews show persistent onboarding and login friction—separate signup, opaque password rules, and password reset failures—along with setup difficulties and a cumbersome claims process (notably for pharmacy claims). Customer support is often slow or unavailable, and some users face reliability issues and odd flows, such as being redirected to another app, plus overseas navigation problems. On the upside, a few users find the app convenient and fast, and report it works well once set up with generally good service.

### Pros

- Convenient and fast, with data stored to speed up provider processes.
- Once set up, the app is easy to use and works well.
- Great service.

### Cons

- Registration/login issues with unclear password rules and frequent login failures.
- Troublesome onboarding: need to register separately and contact support, with little clear guidance.
- Claims submission problems, including difficulties submitting claims and limited support for pharmacy claims.
- Customer service is slow or unavailable at times, with limited weekend hours.
- App reliability and flow issues, including redirects to another app for filing claims and overseas navigation challenges.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id6474323063)