# Installation and Maintenance

> Utilities

Canonical page: [https://chrome-stats.com/d/id6473689299](https://chrome-stats.com/d/id6473689299)

## Overview

- **ID:** `id6473689299`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** ION Telecom and Technology LLC
- **Category:** Utilities
- **Version:** 2.2.0
- **Last updated:** 2026-08-18
- **First published:** 2023-12-07
- **Size:** 30 MB
- **Data as of:** 2026-09-06
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/installation-and-maintenance/id6473689299)
- **Website:** [https://www.connect.ly](https://www.connect.ly/)
- **Privacy policy:** [https://www.connect.ly/en/privacy-policy/](https://www.connect.ly/en/privacy-policy/)

## Description

Installation and Maintenance app, exclusively designed for Ion Telecom technicians. This app is your ultimate tool for efficiently handling support tickets and managing customer clients for ION Telecom, the leading ISP and technology company.
Key Features:
Support Ticket Management: Easily create and manage support tickets for Ion Telecom customer clients. Efficiently track ticket status, update details, and prioritize tasks.
Technician Assignment: Seamlessly assign technicians to support tickets based on their expertise and availability. Ensure the right technician is dispatched for each customer client, optimizing problem resolution.
Real-time Updates: Stay updated with real-time notifications on ticket progress, technician assignments, and resolution status. Never miss an important update and provide timely assistance to customer clients.

## Rankings

- #2,273,368 — Overall

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Source: [Chrome-Stats](https://chrome-stats.com/d/id6473689299)