# Xcel Energy

> Manage Your Account

Canonical page: [https://chrome-stats.com/d/id6471728020](https://chrome-stats.com/d/id6471728020)

## Overview

- **ID:** `id6471728020`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Xcel Energy Inc.
- **Category:** Utilities
- **Rating:** 4.60 / 5 (4,136 ratings)
- **Version:** 1.9.2
- **Last updated:** 2026-09-15
- **First published:** 2024-06-19
- **Size:** 113 MB
- **Data as of:** 2026-09-20
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/xcel-energy/id6471728020)
- **Privacy policy:** [https://my.xcelenergy.com/s/privacy](https://my.xcelenergy.com/s/privacy)

## Description

Xcel Energy extension puts account management at your fingertips. Pay bills, view current and historical usage, compare bills, and check your balance with clear details and charts. It also lets you report outages and monitor energy consumption over the last 24 months. 

Security and accessibility are central: sign in with Touch ID or Face ID, available in English and Spanish, and enjoy Dark Mode for comfortable viewing. To get started, complete a quick one-time registration to link your preferred email address with your Xcel Energy account by gathering your account number, last name (or company name), and ZIP code, then sign in or register in the app.

## Rankings

- #28,675 — Overall

## Review summary

Users find the Xcel Energy iOS app easy to use for paying bills and viewing invoices/usage, with good mobile access. However, repeated login failures, loading crashes/loops, and general reliability issues dominate feedback, especially with updates or the newer app version. These problems hinder accessing bills and usage data. Some users prefer the older app due to stability. A few mention VPN compatibility and limited visibility of past-due amounts. Overall, usability is praised, but stability and authentication problems are the primary concerns.

### Pros

- Easy to use and navigate for paying bills and handling account tasks
- Convenient to pay bills and view invoices/charges
- Provides energy usage insights and usage data for monitoring consumption
- Mobile app access is straightforward and convenient for on-the-go use

### Cons

- Frequent sign-in/login failures across reviews (sign-in screens not loading, login errors)
- Loading loops, crashes, or the app not loading after updates (startup issues)
- Reliability/connectivity problems that prevent accessing bills or usage (timeouts, slow connections, server errors)
- Frustration with the newer app version vs. the old app, with many users reporting it is less functional or unstable

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Source: [Chrome-Stats](https://chrome-stats.com/d/id6471728020)