# Hotel Collection

> Bring The Hotel Home

Canonical page: [https://chrome-stats.com/d/id6467656076](https://chrome-stats.com/d/id6467656076)

## Overview

- **ID:** `id6467656076`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Hotel Collection
- **Category:** Shopping
- **Rating:** 4.70 / 5 (88 ratings)
- **Version:** 4.1
- **Last updated:** 2026-09-03
- **First published:** 2023-10-17
- **Size:** 85 MB
- **Data as of:** 2026-09-17
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/hotel-collection/id6467656076)
- **Website:** [https://www.hotelcollection.com/](https://www.hotelcollection.com/)
- **Privacy policy:** [https://www.hotelcollection.com/policies/privacy-policy](https://www.hotelcollection.com/policies/privacy-policy)

## Description

Hotel Collection brings hotel-style perks to your everyday shopping. Download the extension to access exclusive discounts and first-to-know notifications for new collection launches, all at your fingertips.

With easy browsing and a fast, secure checkout, you can shop the latest arrivals effortlessly while staying in the know.

## Rankings

- #141,100 — Overall

## Review summary

Reviewers consistently praise the scents and overall product quality, plus the app’s wishlist and easy shopping flow. However, recurring issues include aggressive upselling by support, trouble with account/subscription management, poor order fulfillment and billing experiences, and difficult returns/exchanges. These operational and service concerns appear across multiple reviews and dampen the otherwise strong product appeal.

### Pros

- High-quality, luxurious scents and related products.
- In-app favorites/wishlist makes saving and re-accessing products easy.
- Convenient in-app shopping experience for the brand's products.
- Broad product range showcased in the app (diffusers, luggage, laundry pods).

### Cons

- Persistent upsell from customer care via calls and texts.
- Difficulties managing account info and subscriptions; navigating account changes is not user-friendly.
- Poor customer service and order fulfillment; orders may be charged without being fulfilled and live support is hard to reach.
- Returns/exchanges friction, including mismatched scents and confusing policies.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id6467656076)