# Pierce Transit On-Demand

> On-demand rides Pierce County

Canonical page: [https://chrome-stats.com/d/id6464473474](https://chrome-stats.com/d/id6464473474)

## Overview

- **ID:** `id6464473474`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Via Transportation, Inc.
- **Category:** Travel
- **Rating:** 4.70 / 5 (237 ratings)
- **Version:** 4.29.1
- **Last updated:** 2026-08-17
- **First published:** 2023-11-07
- **Size:** 133 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/pierce-transit-on-demand/id6464473474)
- **Website:** [http://www.piercetransit.org/Runner](http://www.piercetransit.org/Runner)
- **Privacy policy:** [https://ridewithvia.com/legal/privacy](https://ridewithvia.com/legal/privacy)

## Description

Pierce Transit On-Demand simplifies urban travel in Pierce County. With one smartphone app, book a ride within Runner zones where the bus can’t reach, and you may be paired with others headed in the same direction to speed you along.

How it works: download the app, create an account, request pickup and drop-off, share rides to save time, and pay using ORCA, the Transit app on your phone, or cash at ORCA locations. It’s convenient, fast, affordable, and sustainable, designed to reduce congestion and emissions while keeping you moving.

## Rankings

- #97,372 — Overall

## Review summary

Reviewers praise Pierce Transit On-Demand for its convenience and time savings, with many noting fast, comfortable rides and helpful service for errands and appointments. However, recurring complaints center on unreliable driver availability, limiting coverage and backups; vague or restricted boundaries that prevent cross-zone travel; frequent scheduling/app glitches that hinder planning ahead; and ride cancellations or delays, all contributing to inconsistent reliability.

### Pros

- Convenience and significant time savings for getting around; many users report fast rides and reduced travel time.
- Pleasant, courteous, and safe drivers with clean, comfortable vehicles.
- Useful for errands, appointments, and accessibility, helping people who don’t drive get around.
- Affordable fare and good overall value compared to alternatives.

### Cons

- Unreliable driver availability and lack of backup drivers, leading to long waits or no ride.
- Zone/boundary restrictions and confusion, with limited coverage and cross-zone travel often not available.
- Scheduling and app usability issues, including features that only allow rides immediately and disappearing schedule options.
- Rides frequently canceled or delayed, causing unpredictability.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id6464473474)